Senior Account Manager (Packaging Design)
About the role
We are seeking a Senior Account Manager (Packaging Design) to partner with and ensure the long-term success of our clients in a brand strategy, packaging, POS and social design environment. The role is hybrid/remote with a strong preference for candidates located in New Jersey or NYC.
Responsibilities
- Get immersed in the Marks Design Culture to present strategic solutions to clients.
- Oversee all marketing and design needs for client portfolio - including Brand Strategy, Packaging, POS, Digital and Social.
- Develop a trusted advisor relationship with key accounts and customer stakeholders.
- Lead account, and project teams, and day-to-day creative outputs.
- Apply insights to creative, effectively present and communicate layouts to clients.
- Multi-task and problem-solve on a daily basis.
- Provide strategic direction/rationale and quality check on all design work to ensure high standards are met, error-free.
- Lead project kick-offs, brainstorming sessions, and client meetings, ensuring smooth project work flow in conjunction with all Team Members and clients.
- Write briefs in conjunction with the client, align on design objectives and design intent. Ensure the designs presented align with the approved briefs.
- Ongoing - Recommend improvements in the design process and utilization of resources to optimize efficiencies where applicable.
- Act as first point of escalation and responsibility to the Marks Design Team.
- Provide proposals, estimates and SOWs based on client brief, adjusting based on project scope changes and presenting to client to ensure alignment.
- Invoice projects in a timely manner.
- Forecast and track key account metrics.
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- May be future expectation for periodic on-site collaboration in New Jersey to meet with clients and key stakeholders.
- Proactively identify opportunities, build trusted client relationships, and align cross-functional teams.
Qualifications
- Bachelor’s degree in Marketing, Business Administration, Graphic Management Services or Design.
- Minimum 7+ years of experience in brand stewardship and account management.
- Minimum 4 years of experience working with clients on brand strategy, creative design and design adaptation all in relation to packaging.
- Minimum 4 years of experience in visual communication.
- Proficient using PC platform and Mac OS, Microsoft Word, Excel, and PowerPoint (or Keynote).
Skills
- Experience in account management in the packaging design environment.
- Motivated problem solver with an appetite for growth in a fast-moving, industry-defining business and team.
- Positive, proactive attitude towards opportunities and potential problems.
- Excited and motivated to work on some of the most recognizable brands in North America.
- Prominent ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
- Superior written and interpersonal communication skills that can flex and navigate easily across multiple clients and project teams.
- Curious nature and a commitment to continuous learning.
- Experience managing/mentoring account team members and project managers.
- Evaluation of design effectiveness and brand performance across all media types.
- A thorough understanding of the creative process.
- Approachable with the desire to foster and maintain relationships within the organization.
- Valid passport and ability to travel to the US.
- Integrated marketing and digital/e-commerce experience.
- Global CPG and/or healthcare/wellness experience preferred.
Benefits
Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.
Pay
The U.S. pay range for this position is $95,000 USD - $105,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors.
Schedule
This is a hybrid/remote role with a strong preference for the candidate to be located in New Jersey or NYC.