Senior Account Manager - Health Insurance

About the role

The Senior Account Manager is responsible for managing a portfolio of mid-market and large employer groups, providing strategic guidance on benefit planning, renewal strategy, cost management, and member engagement. This role requires strong relationship-building skills, expertise in health insurance benefit design, and the ability to lead complex renewals and present plan design recommendations.

Responsibilities

• Manage a book of mid-market and large employer groups (typically 250 – 1,000 lives)
• Provide strategic guidance on benefit planning, renewal strategy, cost management, and member engagement
• Partner with the sales team to implement new employer groups and serve as the primary point of contact for ongoing support
• Develop and maintain relationships with assigned employer group clients and identify ways to drive growth and retention
• Lead complex renewals and present plan design recommendations
• Serve as a trusted advisor to employer group leaders and benefit decision-makers
• Coordinate multi-product offerings (medical, dental, stop-loss, etc.) in support of a comprehensive benefit strategy
• Negotiate renewals with employer group leaders and brokers
• Engage with clients through regular check-ins and provide benefit education to group leaders and members
• Ensure effective and timely resolution of client inquiries and service needs
• Contribute to mentorship and knowledge-sharing across the sales and account management teams
• Represent WPS at benefit fairs, board-level presentations, and broker strategy sessions
• Maintain accurate CRM records and support sales growth opportunities

Requirements

• Bachelor’s degree in Business, Marketing, Healthcare Administration or related field or equivalent combination of education/experience
• Valid Wisconsin Accident & Health producer license
• 5 or more years of progressive responsibility as an Account Manager or related experience
• Strong knowledge and understanding of health insurance benefit design
• Demonstrated experience in Health and Life Insurance Administration
• Excellent organizational, interpersonal, verbal and written communication skills
• Strong problem-solving and workload prioritization skills
• Strong public speaking and presentation skills including comfort in the presence of large audiences
• Ability to travel within the state of Wisconsin – up to 50%
• Valid driver’s license with no moving violations or accidents in the last three years

Qualifications

• Self-Funded experience preferred
• Experience using CRMs (i.e.: MS Dynamics, Salesforce) preferred

Skills

• Strategic thinking and problem-solving
• Effective communication and interpersonal skills
• Leadership and team collaboration
• Complex negotiation and presentation skills
• Client relationship management
• Health insurance benefit design and administration

Benefits

• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs

Pay

$85,000 ~ $105,000

Schedule

Remote work in Wisconsin, with travel in the State of Wisconsin. Approved remote work in Illinois, Iowa, Michigan, and Minnesota.