Senior Account Manager (Creator Marketing)

As a Senior Account Manager at Trevant, you are the point person for your accounts, the person who represents Trevant to the client every single day. The creator space moves fast, and you're the kind of person who's already tracking where it's headed. Reporting to the Director of Influencer Strategy & Operations, you will own the client relationship, turn strategic ideas into campaigns that deliver results, and push our thinking forward rather than just executing what's already been decided. You'll be goaled on client satisfaction, retention, account growth and health - not just flawless execution. This role is for someone who wants to test new approaches, defend the strategy when it matters, and take full ownership of outcomes that keep our clients coming back again and again.This role is perfect for someone focused on both execution and ownership, push the envelope on new ideas, stay ahead of a space that never stops changing, and drive alignment across a growing team.What You'll DoServe as the client's day-to-day point of contact and main "go-to," leading client discussions with clarity and confidence, backed by a clear point of view and best practicesTake strategic ideas from concept to execution, championing new approaches with the team and client, and owning the follow-through that turns a great idea into a live campaignOwn campaign plans end-to-end, tying every recommendation back to client objectives and KPIs; develop strategic rationales and POVs, push back on creative recommendations when they don't serve the strategy, and pitch new approaches worth testing when you see an opportunityStay closely tuned to creator and platform trends as they happen, translating what you're seeing into innovative ideas and differentiators that keep us a step at the forefront of the industryOwn the communication channels for your accounts, leading client check-ins, updates, follow-up summaries, QBRs, and internal syncs so both sides always know where things standOwn recurring performance reporting against client KPIs, translating results into a clear narrative on what's working and what's next, not just a summary of what happenedProvide direction on organizing and streamlining project workflows, schedules, briefs, and management sheets, and step in to fix gaps or inefficiencies as they surfaceBring a solution-driven mindset to the account, proactively identifying opportunities to strengthen the client relationship, increase account stickiness, and improve internal workflows and processesLeverage and operationalize AI tools as part of your day-to-day workflow, from research and reporting to campaign development, and look for ways to apply them more broadly to drive efficiency across workflows and elevate our service level to clientsOwn hard-cost creator trackers and budget control reports to ensure financial accuracy and internal margin goals are met, follow up with finance, and lead discussions around creator compensation negotiation and campaign budgetsTreat retention as a daily discipline, proactively identifying risk signals and building the kind of trust and results that make renewal a formalityDrive alignment across the creator team, ensuring Account Coordinators and Sr. Account Coordinators are set up to execute against the account strategy with clarity and confidencePartner closely with the paid amplification team to build a cohesive, cross-functional working relationship, ensuring you can speak confidently to the full program holistically, not just the organic workstreamManage multiple clients and competing deadlines, proactively communicating risks and keeping stakeholders ahead of any changesEnsure the team is aligned on priorities and equipped to execute confidently; present wrap reports and updates internally and externally with clarity and professionalism Requirements 3 to 6+ years of experience in influencer marketing, creator operations or a related agency roleHands-on familiarity with TikTok, Instagram, and YouTube from a creator partnership or brand marketing perspective. Experience using Sprout Social or a comparable platform is a plusStrong written and verbal communication skills, able to write persuasive briefs, POVs, and reports, and present confidently to clientsTrack record of managing multiple accounts or projects simultaneously with minimal oversight, including team mentorship or delegation experienceAble to tie campaign performance back to client business objectives; comfortable owning budget trackers and financial reconciliationUnderstands full funnel performance metrics; comfortable discussing conversion, ROAS, and revenue impact, and connecting creator activity to real business outcomes. Has experience translating a creator strategy into a performance engineHighly organized with a track record of managing multiple workstreams simultaneously. You stay on top of details, flag blockers early, and follow through without being chasedA low-ego, team-first mindset. You are energized by collaboration, comfortable asking questions, and confident in taking ownership of your workAnalytical experience in pulling data and spotting patterns. Expertise with Excel or Google Sheets is expected; experience with BI reporting tools like DOMO is a plusBachelor's degree in Marketing, Communications, Public Relations, or a related field, or equivalent professional experienceGenuinely obsessed with the creator space, constantly tracking trends and platform shifts with a real desire to keep learning. Adaptable by nature, comfortable with a space that never sits still, and ready to evolve with itWho We Are Trevant is a creator marketing agency built for brands that need more than a campaign. They need a system that justifies the investment.We came up in performance media. We ran hundreds of millions in paid social spend before most agencies knew what attribution meant. When the creator economy took off, we didn't chase it. We applied the same operational rigor — vetting, attribution, brand safety, efficiency — to a channel that needed it.The result is creator marketing that performs like your best paid channel. Creative ambition that earns attention. Infrastructure that makes that attention compound into outcomes. Every campaign, fully accountable.Trevant is a subsidiary of Fluent, a commerce media solutions provider connecting top-tier brands with highly engaged consumers. Benefits At Trevant, we celebrate successes, value teamwork, and foster a vibrant, inclusive culture. In addition to offering the opportunity to work with a rapidly growing creator performance marketing agency, we provide:Competitive compensation packagesCareer advancement and professional development opportunitiesComprehensive health, dental, and vision insuranceRetirement savings plan with employer matchingOpportunities to participate in volunteer and philanthropic activitiesFun and educational team events, including catered lunches, team outings, and wellness initiatives Salary Range$85,000-$115,000 base salary plus a competitive incentive compensation plan tied to performance. Actual base salary will depend on factors such as experience, skill set, and location.At Trevant, we are committed to building and fostering an environment where our employees feel included, valued, and heard. We are an equal opportunity employer and do not discriminate based on age, color, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by law, embracing differences is what makes Trevant so great. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.