Senior Account Director (Freelance)

Responsibilities

• Lead and oversee large, complex portfolios of business, ensuring delivery, growth, and client satisfaction
• Build and manage high-performing teams, mentoring and developing 1-3 direct or indirect reports
• Anticipate potential challenges across accounts and proactively develop solutions to mitigate risk
• Drive strategic client conversations, shaping how clients think about their business and marketing approach
• Build and maintain relationships with senior and executive-level stakeholders, including SVP and C-level contacts
• Expand relationships beyond marketing teams, engaging cross-functional client partners to drive broader impact
• Identify and pursue opportunities to cross-sell and up-sell services, contributing to sustained business growth
• Forecast revenue and oversee financial performance, ensuring alignment with client budgets and internal targets
• Partner with clients to understand long-term roadmaps and recommend solutions with clear strategic trade-offs
• Provide high-level, actionable feedback to internal teams, representing multiple stakeholder perspectives and elevating work quality
• Step in to resolve team or client challenges, unblocking issues and ensuring forward momentum
• Lead and contribute to Quarterly Business Reviews (QBRs), including presenting strategic insights and guiding future planning
• Support MLR (Medical, Legal, Regulatory) processes as needed, ensuring compliance within complex engagements
• Delegate work effectively across the team, aligning responsibilities with skill level and development goals
• Guide financial planning discussions, helping clients prioritize spend and manage future budget allocation
• Foster a culture of accountability, collaboration, and continuous improvement within the team
• Step into executional or tactical work when necessary to maintain continuity and delivery

Requirements

• Bachelor’s degree in business, marketing, advertising or related field plus 12+ years of experience in account management, client services, in a pharmaceuticals or life sciences environment
• Show advanced strategic thinking, with the ability to influence client direction and business decisions
• Exhibit excellent leadership skills, including team development, coaching, and performance management
• Demonstrate strong financial acumen, including forecasting, revenue management, and long-term planning
• Identify and act on opportunities for organic growth, including cross-sell and up-sell initiatives
• Communicate complex ideas clearly and persuasively, both internally and externally
• Show a willingness to take on broader leadership responsibilities, including managing larger teams or business units

About Us

P10 was born of the idea that if something isn’t working—or could work better—change it. And that’s exactly what we did. We know that what we’re not makes us who we are. And we’re not just another agency. We are people driven by a palpable passion and purpose, felt by our clients from the very first conversation. P10 brings together a team of diverse, remote-only seasoned professionals to deliver exceptional value for our clients.