Senior Account Director

About the Role

We are seeking an experienced and results-driven Senior Account Director to focus on managing key customer accounts, driving strategic sales initiatives, and ensuring customer satisfaction across IDN partnerships. This leadership role will play a crucial role in developing long-term relationships, creating innovative solutions, and driving revenue growth through a consultative sales approach. The ideal candidate will have a blend of sales expertise, leadership skills, and a deep understanding of client needs.

Responsibilities

• Lead Sales Initiatives: Drive the sales strategy and execution for assigned accounts, ensuring alignment with business goals and revenue targets.
• Manage Key Accounts: Oversee a portfolio of high-value accounts, ensuring exceptional service, identifying new business opportunities, and maximizing client retention.
• Develop Strategic Plans: Create tailored strategies for each account, focusing on long-term relationship building and identifying cross-selling and upselling opportunities.
• Team Leadership: Lead, mentor, and support a team of sales professionals, ensuring collaboration and high performance in achieving regional and team sales targets.
• Collaborate with Cross-Functional Teams: Work closely with marketing, operations, and customer service teams to deliver customized solutions that meet client needs.
• Customer Advocacy: Act as the primary point of contact for key clients, ensuring their needs are met, challenges are addressed, and expectations are exceeded.
• Business Development: Identify new business opportunities within existing accounts and new markets, leveraging deep industry knowledge and client insights.
• Sales Performance Analysis: Regularly review and analyze sales performance, adjusting strategies as necessary to ensure continued success.
• Reporting and Forecasting: Provide regular updates to senior leadership on sales performance, client feedback, and market trends.
• Represent the Brand: Attend industry events, conferences, and client meetings, promoting the company's brand and building relationships with potential clients.

Requirements

• Bachelor's degree or equivalent experience.
• Minimum of 7–10 years of experience selling to medical professionals and hospitals.
• Minimum of 2 years managing an effective sales team.
• Ability to professionally present the features, advantages, and clinical benefits of all our products and services and to compare their performance with competitive products.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
• Expertise in strategic sales planning and execution, with a focus on consultative selling and long-term value creation.
• Proven success in managing large, complex accounts and driving revenue growth.
• Ability to work and adapt in a fast-paced environment.

Benefits

• Medical, dental, and vision insurance.
• Retirement savings plans with company match contributions.
• Paid vacation and sick time.
• Wellness resources.
• Life insurance.
• Professional development opportunities.

Actual compensation within this range will depend on factors unique to each candidate, such as prior experience, skill, certifications, and work location.