Senior Account Advisor

About the Role

The Senior Account Advisor is responsible for continually introducing new products and services to current clients. The primary focus is to sell SEO, add-on products (mobile, social, design), and upgrade clients to higher platforms to ensure they maximize results from CPA Site Solutions' portfolio of products. This role also involves leading by example, mentoring, and training other sales team members.

Responsibilities

• Make outbound prospecting calls daily to current CPA Site Solutions clients.
• Build relationships with clients for long-term growth and success.
• Conduct in-depth needs assessments of current clients.
• Demonstrate SEO and add-on features to the current client database.
• Educate clients on integrating the Internet into their marketing efforts.
• Overcome technical and business objections of current clients.
• Emphasize features clients express a need for, quote prices, and prepare orders.
• Close sales opportunities.
• Use CRM to qualify clients and capture key data points.
• Exceed monthly, quarterly, and yearly individual sales quotas by selling SEO and add-on products.
• Maintain a thorough understanding of the company’s products, services, industry, and client needs.
• Attend and manage exhibitor booths at various tradeshows as needed.
• Mentor and train other individuals on the Account Advisor team.
• Perform other duties as assigned by management.

Requirements

• Proven track record of building strong client relationships.
• Effective listening skills.
• Ability to balance customer service with a sales approach.
• Persistence and ability to handle rejection.
• Positive attitude and adaptability to change.
• "Whatever It Takes" attitude.
• Excellent social skills and desire to excel.
• High level of comfort with internet technology.
• Excellent written and verbal communication skills.
• Strong time management and organizational skills.
• Motivation to be part of a fast-moving, entrepreneurial team.
• Ability to provide clear and comprehensive written documentation using MS Office and CRM systems (e.g., Salesforce, MS Dynamics, NetSuite).

Qualifications

• Minimum of 5+ years of technology-based sales experience.
• Minimum of 5+ years of customer-based sales experience.
• Inside sales or call center experience.
• College degree or equivalent work experience.

Pay

$51,500/year base pay with uncapped commission of up to $50,000/year.