Senior Academic Program Coordinator, Texas McCombs

About the Role

This position serves on the Texas McCombs Master of Science Programs Office's Student Experience team. It facilitates the administration of a Master of Science in Marketing (MSM) program and supports student success initiatives in collaboration with the faculty Program Director.

Responsibilities

• Oversee students’ degree & curriculum requirements; ensuring students are meeting degree requirements; registration add/drop changes in schedule.
• Collaborate with MS Program Director, Assistant Director of Student Experience, and Career Management Team to create co-curricular programming to complement academic experiences. This includes events tailored to program-specific academic interests, social events, and/or career industry events, as well as events intended to improve alumni engagement.
• Work with MSPO Program Operations team to coordinate final exam scheduling, elective offerings, and course instructor survey.
• Work with faculty in the program to ensure excellent student experience.
• Develop, and regularly maintain, MS Program student handbook in collaboration with the MS Program's Graduate Studies Committee.
• Collaborate with Event Program Coordinator and Assistant Director and Director of Student Experience to help plan and execute larger events such as Orientation and Graduation.
• Collaborate with Texas Global, Counseling and Mental Health Center as well as other campus offices to ensure student success.
• Actively contribute to the entire MS Programs Office, including collaborating with other areas and thinking about overall student affairs process & policies.
• Provide advising to students (including but not limited to degree progress, university resources, academic status).
• Communicate with students about policies, events, engagement opportunities and deadlines.
• Onboard new students at the beginning of each academic cycle.
• Help identify at-risk students and provide them direction to the proper resources.
• Track, analyze, and report student data - provide data to external offices such as Dean's office, Graduate School, University Assessment, and external program.

Required Qualifications

• Bachelor’s degree and a minimum of 5 years of experience in higher education, program management or related industry role.
• Experience helping students navigate degree requirements for graduation.
• Demonstrated ability to establish and maintain effective rapport with students and academic partners.
• Experience working with confidential and sensitive information.
• Excellent event planning and project management skills and demonstrated ability to manage multiple projects.
• Demonstrated effective communication skills.
• Ability to pivot and adapt with the demands of a fast-paced and growing program.
• Demonstrated ability to work in a collaborative team environment.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Master's degree.
• Previous experience working with graduate students and/or knowledge of Option III Masters' Programs.
• Experience navigating complex organizational structures.

Pay & Schedule

• Salary Range: $55,000 + depending on qualifications
• Weekly Scheduled Hours: 40
• FLSA Status: Exempt from FLSA
• Works in standard office conditions with repetitive use of a keyboard at a workstation.
• Work as a team member in shared office space.
• Some evenings and weekend work are required.
• This is an Austin, TX-based position and is eligible for hybrid work.