Selling Supervisor, Miami Design District - Marni

Job Summary

The Supervisor assists the management team in achieving store sales and maximizing profitability through effective management and supervision of the store team and the implementation of company programs, policies, and procedures. The Supervisor acts as a positive role model to store personnel, representing and supporting the brand and values. They are responsible for continuously improving and developing supervisory skills.

Responsibilities

• Meet store sales and target goals
• Maximize profitability through optimization and controlling of expenses
• Reach the achievement of Key Performance Indicators
• Provide strong customer service skills to ensure courteous and precise customer satisfaction
• Organize and prioritize tasks, follow-up with clients, and maintain client records
• Stay updated on fashion trends, know competitors, understand customer needs, and promote products
• Train store employees, maintain high-training standards, and report on store personnel's strengths and areas of development
• Promote a positive, professional, and sales-oriented environment, assign workloads, lead store meetings, and manage loss prevention
• Maintain visual merchandising standards, assist with slow-seller management, and provide training to employees
• Inform store personnel about local health and safety laws, work-time regulations, and equal opportunity law

Qualifications and Education Requirements

• 2+ years experience in a client-driven environment in lead sales or supervisory role
• Leadership skills
• Excellent customer services skills
• Ability to work in a fast-paced environment
• Highly organized with exceptional time-management skills
• Preferred: 4 year degree and/or equivalent combination of work and experience, 3+ years supervisory experience, experience in luxury or high-end, client-based environment