Selling Manager

About the role

The Selling Manager provides support to the Sales Manager and assists with management duties as directed.

Responsibilities

• Managing all departments in the showroom as directed by the Sales Manager
• Reviewing sales including margins, volume, quotas, and closing ratios while suggesting future goals
• Assisting the Sales Manager with customer-related issues escalating above the Guest Experience Manager
• Working with the Visual Presentation Manager regarding product placement
• Reporting changes in policy and other information to staff members
• Providing exceptional leadership to the sales, guest experience, and visual teams as portrayed by the Sales Manager
• Coaching members of the staff to build individual and team success in a professional manner
• Learning about budgeted administrative costs including wages and supplies
• Gaining an understanding of the performance of employees and assisting them as applicable
• Ensuring complete and adequate documentation of procedures and tasks completed
• Completing various report functions in a timely manner
• Assisting with hiring, training, and coaching the sales team
• Assisting the Sales Manager with preparing and administering performance evaluations for assigned staff
• Providing timely and effective communications
• Attending monthly staff meetings
• Other duties as assigned, essential or otherwise

Qualifications

• High School Diploma required
• 2+ years working in the retail industry
• 4+ years supervising in a retail industry
• Previous supervisory experience required
• Intermediate knowledge of Microsoft Office
• Ability to learn in-house computer programs
• Ability to handle guest concerns in a timely manner
• Ability to interview and staff retail location
• Ability to work flexible hours and travel as needed
• Exceptional verbal and written communication skills
• Knowledge and experience in team building skills

Benefits

• Health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off