Selling Associate-Valley Mall
About the role
Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands — Victoria's Secret and PINK. The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
Responsibilities
- Sales floor: Drives store sales and growth by personally selling to customers; proactively engages with customers, reads cues and responds effectively; provides customers with the perfect bra fit by asking effective questions; converts returns, offers and other promotions into larger sales
- Cash wrap: Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale; reinforces customer buying decisions at checkout and encourages purchase of additional items; recovers cash wrap selling zone and "go-backs"
- Processing and replenishment: Processes merchandise to be floor ready and maintains back room and under stock to brand standards; replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase; assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
- Floorset activity: Executes floorset proficiently; understands and adheres to brand standards; assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
Requirements
- Exhibits an authentic desire to exceed the customer's expectations
- Demonstrates a sense of urgency
- Has a healthy, competitive spirit, while maintaining a team focus
- Is resilient and bounces back quickly from setbacks
- Pursues opportunities to take on more responsibility
- Seeks out coaching from leaders and peers to improve productivity; leads own learning
- Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
- Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
Qualifications
- Proven ability to meet or exceed goals preferred
Skills
- Driving top line store sales results and growing the business through action and productivity
- Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
- Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
- Taking initiative to recover and replenish merchandise, so it is available to sell
- Understanding and adhering to visual merchandising brand standards
- Assisting in housekeeping of sales floor and communicating maintenance issues
- Keeping an awareness of, and building personal capability in, loss prevention
- Reinforcing store strategy to reduce shrink
- Supporting all activities related to providing a safe working environment
- Understanding and demonstrating Company values
- Building loyalty through our Rewards Program
Benefits
- 40% Associate Discount
- Free Mental Health (EAP) benefits for you and those who live with you
- Free Product
- Flexible Schedule
Pay
Minimum Salary: $16.00 Maximum Salary: $18.75. VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.