Selling Associate-Somerset Collection

About the role

The Selling Associate at Victoria’s Secret is responsible for driving sales and providing exceptional customer service. Key responsibilities include engaging customers, offering personalized advice, managing cash wraps, and executing floorset activities.

Responsibilities

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and “go-backs”
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

Requirements

All associate roles at Victoria’s Secret are responsible for driving top line store sales results and growing the business through action and productivity, maintaining a focus on bras as the premier product differentiator, preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures, taking initiative to recover and replenish merchandise, understanding and adhering to visual merchandising brand standards, assisting in housekeeping of sales floor and communicating maintenance issues, keeping an awareness of, and building personal capability in, loss prevention, reinforcing store strategy to reduce shrink, supporting all activities related to providing a safe working environment, understanding and demonstrating Company values, building loyalty through our Rewards Program, and having the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Sets and pursues personal development goals
• Seeks out coaching from leaders and peers to improve productivity; leads own learning

Skills

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to multitask and prioritize tasks
• Knowledge of lingerie and fashion products
• Basic computer skills, including familiarity with POS systems

Benefits

Benefits include 40% Associate Discount, Free Mental Health (EAP) benefits for you and those who live with you, Free Product, Flexible Schedule, Competitive Pay, and more. For full details, please refer to the link provided.

Pay

Maximum Salary: $16.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Schedule

Schedule flexibility that includes evenings, weekends, holidays, and non-business hours.