Selling Associate-Bend Factory Stores

About the role

The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.

Responsibilities

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and “go-backs”
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists in maintaining back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
• All associate roles at Victoria’s Secret are responsible for:
• Driving top line store sales results and growing the business through action and productivity
• Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture
• Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
• Taking initiative to recover and replenish merchandise, so it is available to sell
• Understanding and adhering to visual merchandising brand standards
• Assisting in housekeeping of sales floor and communicating maintenance issues
• Keeping an awareness of, and building personal capability in, loss prevention
• Reinforcing store strategy to reduce shrink
• Supporting all activities related to providing a safe working environment
• Understanding and demonstrating Company values
• Building loyalty through our Rewards Program

Requirements

• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning

Skills

• Customer service skills
• Product knowledge and expertise
• Ability to lift and carry up to 40 pounds
• Ability to work flexible hours including evenings, weekends, holidays, and non-business hours

Benefits

Includes 40% Associate Discount, Free Mental Health (EAP) benefits for you and those who live with you, Free Product, Flexible Schedule, Competitive Pay, Paid parental leave to bond with your new addition, 401(k) savings plan with company match, Merit increases and performance bonuses, On-the-spot recognition and rewards for a job well done, Employee stock purchase program, Merchandise discounts, Medical, dental, vision, and pharmacy coverage, Tuition reimbursement, Commuter benefits, Competitive pay, Flexible scheduling, 40% merchandise discounts & free product, Employee Assistance Program, including those who live with you

Pay

Pay Range: $16.00 – $18.75

Schedule

Schedule flexibility that includes evenings, weekends, holidays, and non-business hours