Selling Advisor - PT Hours

Saks OFF 5TH is a leading destination for luxury off-price fashion. In our stores across the U.S. and online at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team, and drive accountability within the business. We welcome creativity and embrace individuality, believing fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

About the role

As a Selling Advisor, you will play a vital role in creating a memorable customer experience and upholding our reputation as the premier luxury-value destination. You will directly impact our business by building your unique presence as a style advisor and finding creative ways to entice customers to return for a personalized shopping experience. Become an expert within the off-price luxury market by staying up-to-date on product knowledge and enhancing the Saks OFF 5TH clienteling experience.

Responsibilities

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires
• Be familiar with store inventory to provide customers with the best product knowledge
• Consistently greet customers and educate them on current promotions
• Foster repeat business by building relationships with customers and promoting the Saks credit card
• Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards
• Resolve customer issues through aligning to the core values of trust, integrity, and respect
• Achieve individual and store goals for sales, customer acquisition, and loyalty program participation
• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed
• Complete the markdown process with urgency and accuracy in accordance with company standards
• Participate in store programs and selling events
• Maintain the proper display of merchandise in the store, ensuring compliance with brand standards
• Adhere to Asset Protection control and compliance procedures
• Support the store’s shortage and theft awareness program through reporting methods provided by the company
• Efficiently complete tasks or special projects assigned by store leadership

Requirements

• High school diploma or equivalent
• Experience in a retail, customer service, or sales environment
• Proven sales track record and results-driven mindset
• Competitive drive and entrepreneurial confidence to succeed
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships
• Thorough knowledge of the fashion industry and a passion for sharing your expertise
• Ability to act promptly in routine situations and see a clear plan of action to achieve positive customer outcomes
• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
• Flexibility to work evenings, weekends, and public holidays

Benefits

• Comprehensive benefits package for all eligible full-time employees (including medical, vision, and dental insurance)
• 401(k) retirement plan
• Basic life insurance, supplemental life insurance, and disability insurance
• A variety of additional voluntary benefits (such as critical illness, hospital, and accident insurance)
• Generous employee discount
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer, from retail to distribution, digital, or corporate
• Opportunity to work in a dynamic, fast-paced environment at a company experiencing growth and transformation

Pay

Compensation for this role varies by geographic location. The listed range of $15.00 - $17.10 per hour reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.