Selling Advisor - Gift Galleries
About the role
Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences. As a Selling Advisor, you will cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement while becoming their trusted style confidante. A Selling Advisor will service clients who come into our store and digitally using the latest technology for outreach and selling. A Selling Advisor can speak about fashion and trends with authority—both in person and digitally. This job is onsite at the specified location and will report to the Sales Manager. Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation. Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate.
Responsibilities
- Maintain a customer-centric mentality.
- Demonstrate expert styling and brand knowledge, improve sales through Technology and Wardrobing.
- Understand how to showcase product differently based on if a client is remote or in-person
- Utilize selling tools and digital store technology to sell, use omni-channel and fleetwide inventory
- Achieve personal sales, client conversion and wardrobing goals
- Strategize own business to increase individual productivity through wardrobing, successful outreach and technology usage
- Utilize digital tools and social media to connect with clients and guide intentional traffic
- Create a positive work environment through collaboration