SEIU Patient Unit Secretary in the NICU/Newborn

Responsibilities

• Transcribes patient care orders.
• Schedules tests and procedures with other departments.
• Completes and processes requisitions for tests, procedures and equipment.
• Obtains patient care equipment and/or supplies as requested by nurses and/or physicians.
• Notifies department of equipment that is in need of repair.
• Participates in patient admissions, discharges and transfers, according to unit requirements.
• Updates patient care forms, such as patient census and diet order listing.
• Greets and receives visitors and staff in a professional manner, giving appropriate directions and guidance.
• Provides courteous and accurate telephone coverage. Takes and delivers messages. Triage problems to appropriate person or department.
• Maintains record of patient location when off unit.
• Communicates and works effectively with other departments on patient, staff and unit related matters. Follows directions of nurses, physicians and other authorized personnel during emergencies.
• Orders supplies/forms, assures their arrival and restocks appropriately.
• Maintains clean and orderly work environment.
• Provides assistance on other units as necessary.
• Affords assistance with patient transport as needed.

Qualifications

• High school education and 1 year of clerical experience, with demonstrated legible writing and verbal communication skills.
• An equivalent combination of education and experience may be substituted.
• Knowledge of medical terminology and basic computer skills is preferred.