SEI Guestroom Attndt PT at the Soaring Eagle Waterpark- 2388
Soaring Eagle Casino & Resort · Mount Pleasant, MI · 1 mo ago
OTHRFull-time
Essential Job Duties And Responsibilities
- Provides exceptional customer service to guests in the hallways and when entering guest rooms.
- Responsible for the cleanliness of hotel lobby and public spaces, guest rooms, meeting rooms, back of house, administration, waterpark, RV Park laundry, RV Park Club House, and RV Park Bath House.
- Collects daily assignments from Housekeeping Manager.
- Prioritizes guest room cleaning to ensure that rooms scheduled for arrivals are completed quickly.
- Ensures security of guest rooms and privacy of guests.
- Stocks cart with cleaning supplies, equipment, linens, towels, and other guest room toiletries/amenities.
- Responsible for inventory for each guest room and replenishes supplies such as towels, facial tissue, toilet paper, hair, hand & body products, coffee, and any other complimentary items.
- Responsible for non-complimentary items such as hair dryers, irons, clock radios, bath robes, etc.
- Responsible for disposing garbage from waste cans throughout the property daily.
- Responsible for housekeeping equipment including cart, vacuum and supplies.
- Reports unsafe conditions and maintenance needs within guest rooms and public spaces to Housekeeping Manager and/or Director of Facilities.
- Maintains all laundry equipment while ensuring that washers and dryers are clean and operational.
- Washes, dries, and folds large volumes of laundry, including sheets, blankets, coverlets, bath towels, pool towels, robes, and other facility linen.
- Count, stack, and re-stock clean laundry to assigned storage areas.
- Must be available to work weekends, evenings, and holidays.
- Performs other duties as assigned.
Work Environment/Safety Hazards
- Frequent standing, walking, pushing, pulling, climbing, bending, stooping, and reaching.
- Must lift large and heavy bags of laundry up to 50 lbs.
- Works around high temperatures and loud noises made by the washing machines.
- May experience exposure to water and vaporized chemicals and blood-borne spills.
Required Minimum Qualifications
- 18 years of age.
- Pre-employment background check and drug screen.