Adventure Park Team Member (Guest Services & Operations)

What This Role Looks Like

Welcome guests and assist with check-in and general questions
Help organize and manage guest flow throughout the park
Support guides and team members to keep tours running on time
Assist with daily operations, including opening/closing tasks
Help maintain a clean, organized, and welcoming environment
Communicate clearly with guests and team members
Jump in wherever needed to support the team

Quick Snapshot

• Be part of a fun, high-energy team environment
• Work in an open-air setting at the center of park operations
• Interact with guests and help create a smooth, enjoyable experience
• Flexible, booking-based schedule (not a traditional 9-5)
• No experience required - full training provided
• Opportunities to grow into guide roles and increased responsibilities
• Additional earning opportunities may be available as responsibilities grow
• Full pay structure is reviewed during the interview process
• This role is primarily hourly with a flexible, part-time schedule
• Actual earnings depend on hours worked and responsibilities

What You'll Do

• Welcome guests and assist with check-in and general questions
• Help organize and manage guest flow throughout the park
• Support guides and team members to keep tours running on time
• Aid with daily operations, including opening/closing tasks
• Help maintain a clean, organized, and welcoming environment
• Communicate clearly with guests and team members
• Jump in wherever needed to support the team

Schedule & Availability

• Most team members start in late May as schools let out, with opportunities to begin earlier depending on availability
• This is not a traditional 9-5 role—hours vary based on bookings and seasonality
• Some days are longer, some are shorter
• When not actively assisting guests, time may be used for additional duties
• Weekend and holiday availability is required
• Flexible scheduling available based on your availability

Requirements

• Must be at least 16 years old (14-15 will be considered for limited roles)
• Must be able to work weekends and holidays
• Comfortable working in a fast-paced environment
• Must be reliable, punctual, and team-oriented

Benefits

• Work Outside Every Day - Fresh air, mountain views, and an active work environment
• Great Team Culture - Supportive, high-energy crew that works hard and has fun
• Strong Earning Potential - Commission-based pay with tips on every tour
• Opportunities to Grow - Clear path to leadership roles and increased earning potential
• Free & Discounted Experiences - Enjoy the park and share it with friends and family
• Learn Valuable Skills - Leadership, communication, safety, and guest experience
• Strong Earning Potential - Commission-based pay with tips on every tour; great service gets rewarded