SEH-MGR PHYSICIAN PRACTICE

Location: Charlotte, MI

About the role

The Practice Manager is responsible for the day-to-day operations of one or more practice sites. This includes staffing, systems, patient flow, expense management, and other functions required to maintain an effective service-oriented practice. Ensures that safe, quality care is delivered.

Responsibilities

• In conjunction with site providers and the Director, determines staffing needs required.
• Selects, trains, manages, evaluates, and disciplines site Caregivers.
• Processes time records and all other Associate records required.
• Orients and oversees the continuing education of practice Caregivers.
• Assists in communicating a shared vision within the Practice to motivate others to achieve operational goals and objectives.
• Develops and implements systems to ensure smooth, efficient, ongoing operations of the practice.
• Ensures provider and patient needs are met.
• Maintains an atmosphere that supports high performance, Caregiver engagement, teamwork, customer service, and continuous improvement.
• Maintains a constant two-way flow of information to all key relationships and customers.
• Empowers direct reports by delegating clear responsibility, accountability, and authority to meet mutually agreed-upon expectations.
• In conjunction with the Operations Director and physicians, develops and monitors key performance indicators on a regular basis and recommends action plans to correct negative variances.
• Works with the Billing Office Director to ensure data input and collection procedures are appropriately followed.
• In conjunction with the Sparrow Quality Department and Operations Director, develops, implements, and monitors quality assurance standards and patient satisfaction for the site, initiating action plans to resolve issues.
• In cooperation with Practice Physicians, monitors site budget and budget performance monthly.
• Ensures compliance with State, Federal, and accreditation regulations regarding patient care and the physical environment.
• Responsible for ensuring a safe work environment that minimizes work-related illness and injury.
• Establishes policies, procedures, and protocols necessary to accomplish daily tasks, processes, and long-range goals consistent with established standards.
• Facilitates positive communication and serves as a liaison between the practice site and various departments, Sparrow Health System, outside agencies, and community groups.
• Ensures that established policies, procedures, fire, safety, OSHA guidelines, and accrediting body regulations are followed in the practice.

Requirements

• Minimum two years of increasing responsibility in an ambulatory care setting.
• Associate's degree in business or related field, or High School Diploma and one year of experience managing a physician office.

Skills

• Demonstrated ability to manage multiple priorities with strong attention to detail.
• Strong written and verbal communication skills, including effective interpersonal skills.

Shift: Days
Degree Type/Education Level: Associate
Status: Full-time
Facility: Sparrow Eaton Hospital
Experience Level: Under 4 Years