SEH-FOOD & NUTRITION RETAIL SPECIALIST

Job ID: 56084 | Location: Charlotte, MI | Full-time position at Sparrow Eaton Hospital

About the role

Assist the Food Service Management Team in effectively running the department, including day-to-day operations, staff assignments, scheduling, training, customer satisfaction, cash management, and quality assurance of FANS operations. Act in a charge position in the absence of management staff.

Responsibilities

• Assist management in all day-to-day operations and functions of the department, including assignments of staff, scheduling and staffing issues, training, customer satisfaction, cash management functions, and quality assurance of FANS operations.
• Ensure sanitation and stocking of supplies is complete and thorough in assigned areas.
• Assist in ensuring compliance with proper food handling procedures, retail stock rotation, and equipment repair and/or maintenance.
• Ensure proper cleaning of all areas of retail services on a daily basis.
• Assist in monthly reports, attend departmental meetings, and participate in developing and executing departmental goals and objectives.
• Take responsibility of the department in the absence of management staff and act in a charge position at all times.
• Communicate and document all shift issues to management.
• Assist in developing policies, procedures, and departmental practices.
• Maintain hospital standards by participating in in-services, committees, and continuing education programs.
• Adhere to the established dress code and standards for personal appearance and hygiene.

Requirements

Work Experience

• Demonstrated knowledge of retail food service operations.
• Previous cash management responsibilities including POS troubleshooting.
• Demonstrated ability to lead others by proper example and positive attitudes.
• Demonstrated ability to be a leader, addressing issues fairly and without bias.
• Experience in leadership preferred.
• Demonstrated ability to respond to spontaneous situations calmly, with the safety and satisfaction of customers and staff as the driving force to your actions (preferred).

Education

• High school diploma or GED required.
• 2-year degree or some higher education preferred.

Specialized Knowledge and Skills

• Demonstrated high standard of customer service skills.
• Self-motivation, problem solving, time management, and motivational skills.

Job Family: Service/Support/Skilled Maintenance | Shift: Days | Status: Full-time | Facility: Sparrow Eaton Hospital | Experience Level: New Grad