Security Training Specialist - Atrium Health's Carolinas Medical Center FT Days

Full-time position, benefits eligible, 40 hours per week.

Responsibilities

• Delivers and refines an integrated, multi-modality performance-management training framework for Public Safety Officers and security support staff, including new employee training, annual training, remedial/refresher training, new equipment training, and new policy/process training.
• Provides training for selected caregiving teams with patient and public-facing interfaces, and other functional teams involved in safeguarding people, property, assets, and interests.
• Uses advanced knowledge of weapons (firearms, batons, handcuffs, and CEW/Taser) to assist in analysis, design, development, and implementation of programs equipping public safety officers for duty.
• Designs, develops, and implements public safety-related training programs across various platforms (in-person, virtual, computer-based) such as active shooter, verbal de-escalation, and workplace violence mitigation.
• Creates and distributes training materials (manuals, job aids, checklists, response cards, web-based instruction) to ensure consistent and repeatable service delivery by a proficient public safety team.
• Delivers training on use of materials within a specified region, covering topics like customer service, post procedures, report writing, patrolling, managing aggressive behavior, policy application, emergency response, and evidence handling.
• Develops leader-level training on organizational effectiveness, risk-based staffing, incident reporting, performance management, technology integration, and leadership.
• Collaborates with the training team and manager to refine curriculum and modality readiness (web, in-person, self-paced computer-based learning).
• Analyzes risk assessments, incident reports, investigations, and site visits to identify high-payoff training opportunities for local and system-wide needs.
• Liaises with other functional areas to recommend joint ventures improving security.
• Assists in designing and coordinating major training events such as active-shooter and security-related emergency response drills.
• Solicits and analyzes feedback to enhance training effectiveness through focus groups and subject matter experts.
• Recommends resource allocation and helps craft policies, procedures, and programs to improve department performance.
• Ensures compliance with federal and state security and risk regulations (DNV, CMS, HIPAA) and workplace violence prevention laws.
• Represents Security and Public Safety in various situations, fostering a culture of execution, accountability, and continuous improvement.
• Delivers and refines a best-in-class Workplace Violence Prevention (WPV) Training Program for ~70,000 employees, focusing on prevention, managing aggressive behavior, and mitigating risk factors.

Requirements

• Bachelor’s Degree in Education or related field.
• Typically requires 2 years of experience as an Instructor/Trainer in private sector security, public safety, law enforcement, or the military, with at least 1 year in designing content/curriculum and delivering training to adult learners.

Skills

• Experience designing content/curriculum and delivering effective training to diverse audiences.
• Ability to develop viable training plans optimizing limited resources.
• Strong interpersonal skills to collaborate with multiple functional areas and business unit leaders.
• Flexibility to work off-shifts, weekends, and holidays as necessary.

Physical Requirements and Working Conditions

• Responsible for locations within a specific geographic region.
• Must sit, stand, walk, and drive throughout the workday.
• Must lift up to 35 lbs occasionally and push/pull with 35 lbs of force.
• Exposure to outdoor temperatures ranging from -10 to 90 degrees due to seasonal changes.
• Operates all necessary equipment to perform the job.

Benefits

• Competitive base compensation within the pay range of $30.70 - $46.05, based on qualifications, skills, experience, and training.
• Premium pay for shift work, on-call duties, and other eligible roles.
• Incentive pay for select positions.
• Annual performance-based increases.
• Paid Time Off programs.
• Health and welfare benefits (medical, dental, vision, life, short- and long-term disability).
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits including adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Note: Eligibility for programs may depend on employment status (e.g., full-time, part-time, per diem, temporary).

About the Organization

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin, Advocate Health serves nearly 6 million patients. It is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care, with Wake Forest University School of Medicine serving as its academic core. The system employs 155,000 teammates across 69 hospitals and over 1,000 care locations, offering one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows. Advocate Health is committed to equitable care, providing over $6 billion in annual community benefits.