Jobs · Customer Service · Maryland

Security Technician II – ATC Visitor Control Center (VCC) Support

E-Logic, Inc. · Aberdeen Proving Ground, MD · 1 mo ago
On-siteCustomer ServiceFull-time

Key Responsibilities

  • Process, screen, and issue badges to all visitors entering designated Restricted Areas.
  • Manage and monitor the Visitor Control Mailbox, ensuring all access requests are processed within 24 hours.
  • Verify personnel security clearances using the Defense Information System for Security (DISS).
  • Fabricate and issue Restricted Area (RA) badges and Common Access Cards (CACs) in accordance with site procedures.
  • Maintain accurate visitor records and ensure compliance with physical security protocols.
  • Provide professional customer service and clear communication with visitors, government personnel, and internal teams.
  • Support VCC operations during standard operating hours: Monday-Thursday (0600-1600) and Friday (0600-1500).

Qualifications & Requirements

  • Minimum of four (4) years of experience in a physical security environment OR an Associate's Degree in a security-related discipline.
  • Strong attention to detail and ability to accurately process visitor and access control information.
  • Secret Clearance is mandatory.
  • Proficiency with access control systems, Microsoft Office Suite, and DISS.
  • Excellent written and verbal communication skills.
  • Ability to work in a structured, high-security environment while maintaining confidentiality and accuracy.

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