Security Systems Technician I-University Police

Core Responsibilities

• Maintains inventories of deployed security hardware and stored replacement parts, and plans for and requests new parts as necessary.
• Performs work according to manufacturer’s specifications, departmental guidelines, industry standards and best practices and in compliance with federal and state laws.
• Performs hardware and software maintenance and troubleshooting of deployed security equipment such as emergency phones, camera equipment, video management systems, alarm systems, access control devices, and other physical security devices.
• Utilizes testing devices to identify equipment malfunctions.
• Performs routine preventative maintenance on all security system equipment and servers.
• Collaborates with security contractors on troubleshooting and repairs, ensuring quality of service and adherence to industry standards and best practices.
• Collaborates with other UT San Antonio departments, such as UTS and Facilities for network and infrastructure support as necessary.
• Collaborates with UT San Antonio business areas such as Campus Services and the Student Union on projects such as equipment upgrades / replacements.
• Documents each repair or service call at the time of service, tracking hours spent and equipment repaired or serviced.
• Researches and recommends equipment for upgrades or replacement, and assists in security design of new projects.
• Organizes and maintains critical and confidential records, inspection reports, project quotes, and purchase orders.
• Documents full maintenance project lifecycle from the time a deficiency is noted to successful repair or replacement.
• Affords support for the deployment of the mobile surveillance trailer.
• Affords assistance with or conducts training on the use of security equipment.
• Supports Police Department operations as needed.

Required Qualifications

• A High School Diploma, Vocational Training or Apprenticeship in a related field.
• One (1) year of related work experience.
• FBI background check.
• Must be eligible to work in secure and/or restricted-access facilities and demonstrate the ability to meet all compliance standards, including those mandated by grant funding agencies and site-specific security protocols.