Security Systems Technician

Responsibilities

• Assists with the installation, configuration, and maintenance of physical security technologies such as access control, video surveillance, alarm systems, intercoms, and related server infrastructure.
• Performs advanced troubleshooting, evaluates, and resolves maintenance tickets.
• Ensures systems operate in accordance with corporate standards and security policies.
• Manages daily system monitoring, user access administration, software upgrades, and change control processes to ensure system availability and compliance.
• Schedules and oversees vendor site visits, validates completed work, and supports preventive maintenance programs.
• May require after-hours support, documentation, audit support, and travel.

Qualifications

• Education: High School degree or equivalent; associates degree preferred.
• Experience: 3 - 5 years of related experience is required.
• Strong troubleshooting and analytical skills in live production environments.
• Reliable, process-driven, and committed to maintaining system integrity and security standards.
• Effective communication with both technical and non-technical stakeholders.
• Ability to manage multiple priorities, tickets, and projects simultaneously.