Security Systems Sales & Operations Specialist

About the role

Serve as the primary point of contact for customers visiting or contacting the branch.
Promote and sell security solutions, including CCTV, intrusion alarms, access control systems, fire alarm systems, monitoring services, equipment servicing, and system installations.
Identify customer needs and recommend appropriate security and life-safety solutions.
Manage daily branch operations, including scheduling appointments, processing transactions, and maintaining customer records.
Conduct customer follow-ups and maintain ongoing client relationships.
Cook up with technicians, installers, and internal teams to support project execution.
Aid with inventory management and equipment tracking.
Support local marketing and business development activities.
Conduct site visits and job-site walkthroughs to evaluate customer requirements.
Aid with basic system layouts, design documentation, and project coordination when needed.

Responsibilities

• Serve as the primary point of contact for customers visiting or contacting the branch.
• Promote and sell security solutions, including CCTV, intrusion alarms, access control systems, fire alarm systems, monitoring services, equipment servicing, and system installations.
• Identify customer needs and recommend appropriate security and life-safety solutions.
• Manage daily branch operations, including scheduling appointments, processing transactions, and maintaining customer records.
• Conduct customer follow-ups and maintain ongoing client relationships.
• Cook up with technicians, installers, and internal teams to support project execution.
• Aid with inventory management and equipment tracking.
• Support local marketing and business development activities.
• Conduct site visits and job-site walkthroughs to evaluate customer requirements.
• Aid with basic system layouts, design documentation, and project coordination when needed.

Qualifications

• Previous experience in sales, customer service, branch operations, or another customer-facing role.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and CRM systems.
• Strong organizational and problem-solving skills.
• High school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Preferred experience in security, fire alarm, access control, CCTV, low-voltage, or life-safety industry.
• Experience conducting site surveys or customer assessments.
• Familiarity with security system layouts, blueprints, or installation documentation.
• Exposure to AutoCAD, Bluebeam, Visio, D-Tools, or similar software.
• Experience in security sales, estimating, project coordination, or technical sales.
• Industry certifications related to security systems, fire alarm systems, low-voltage technology, or sales.

Benefits

Why Is This a Great Opportunity
Serve as the primary point of contact for customers visiting or contacting the branch.
Promote and sell security solutions, including CCTV, intrusion alarms, access control systems, fire alarm systems, monitoring services, equipment servicing, and system installations.
Identify customer needs and recommend appropriate security and life-safety solutions.
Manage daily branch operations, including scheduling appointments, processing transactions, and maintaining customer records.
Conduct customer follow-ups and maintain ongoing client relationships.
Cook up with technicians, installers, and internal teams to support project execution.
Aid with inventory management and equipment tracking.
Support local marketing and business development activities.
Conduct site visits and job-site walkthroughs to evaluate customer requirements.
Aid with basic system layouts, design documentation, and project coordination when needed.

Pay

Salary Type : Annual Salary
Salary Min : $ 45000
Salary Max : $ 65000
Currency Type : USD