Security Systems Administrator

About the role

Performs routine systems administration work in support of TxDOT District/Division information technology systems. Work involves testing, configuration, and maintaining the reliable operation of systems. Troubleshoots, installs, and upgrades hardware and software systems. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

The TxDOT Support Services Division is seeking a highly motivated individual for a Security Systems Administrator position. This position provides administrative support for security programs, manages and maintains SharePoint resources, coordinates and tracks training for security personnel, supports project managers with operational activities, assists by coordinating work-orders with technical support staff, and serves as a key point of contact for dispatch operations. The ideal candidate is organized and skilled at managing multiple priorities while delivering exceptional support to stakeholders.

Responsibilities

• Analyzes user requirements and makes recommendations on software and the efficient use of information systems.
• Installs, maintains, moves IT systems, and assists in testing and upgrading new and existing hardware and software.
• Reviews and provides recommendations regarding the procurement of information technology equipment and software for the department/division.
• Tests and diagnoses systems to ensure critical requirements are met.
• Monitors and collects information to determine the strength, weaknesses, and performance issues of existing technology.
• Installs, maintains, and performs minor repairs to hardware, software, or information resources equipment.
• Prepares briefings, reports, and evaluations on systems efficiency and utilization.
• Prepares and maintains operating procedures for technical support, troubleshooting, maintenance, and systems administration techniques.
• Provides technical assistance and support for applications/hardware problems.
• Troubleshoots and resolves software and hardware systems related problems.
• Performs other job responsibilities as assigned.

Requirements

Education: Bachelor's Degree in Computer/Management Info Systems, Computer Science, or related discipline. Relevant work experience may be substituted for degree on a year per year basis.

Experience: 1 year of experience in systems administration, systems analysis, application systems support, or related work experience (Experience can be satisfied by full time or prorated part time equivalent).

Preferred Qualifications

• Preferred experience in Microsoft programs, office management, work-order dispatch, monitoring center operations, and administrative support.

Skills

Knowledge of:

• IT/IS software and hardware development methodologies and standards
• Concepts, techniques, and tools used in planning, designing, and implementing database management systems and related technologies
• Applicable computer programming techniques and languages
• Applicable computer software applications and hardware

Proficient skill in:

• Maintaining effective working relationships with others
• Scheduling, testing, installing, and implementing computer programs/systems
• Troubleshooting computer systems
• Communicating technical information effectively
• Using and supporting applicable computer systems

Other Attributes:

• Exercises logic and reasoning to define problems, establish facts, and draw valid conclusions; makes decisions that support business objectives and goals
• Protects sensitive and confidential information

Physical Requirements and Working Conditions

• Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
• Sitting: Prolonged periods of time
• Fingering: Picking, pinching, typing; working primarily with fingers rather than whole hand
• Repetitive Motion: Substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity: Work includes data/figures; view a computer screen; extensive reading

Conditions of Employment

To be selected for and continue employment in this position, the selected incumbent must maintain the security or integrity of the agency’s critical infrastructure and will be subject to regular assessments of criminal history and/or reviewed for connections to foreign adversaries.

Work Location

6230 Stassney Lane, Austin, Texas 78744

Benefits

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. For a complete list of the total compensation package, visit the Total Compensation Package website. To view benefits available to all State of Texas employees, visit Benefits at a Glance | ERS.

Schedule

Full-time