Security (Swing Shift)

Why Work at Hard Rock Hotel San Diego?

Hard Rock Hotel San Diego is a high-energy, music-drenched workplace where team camaraderie and creativity thrive. The hotel’s core values—like “CREATE A RAVING TEAM,” “PLAY HARD,” and “LIVE THE MUSIC”—encourage authenticity, innovation, and standout guest service. With perks like free cafeteria meals, flexible scheduling, hotel discounts, and an ongoing social vibe, it’s a workplace that knows how to celebrate its people.

Hotel Security | Hard Rock Hotel San Diego On-Site | Full-Time | Swing Shift

• Core Responsibilities:
• Patrol hotel grounds, parking areas, hallways, restaurants, event spaces, and back-of-house areas to maintain safety and visibility
• Respond promptly to disturbances, safety concerns, noise complaints, and guest or staff reports
• De-escalate difficult situations with professionalism, confidence, and clear communication
• Espouse disruptive or belligerent guests off property when necessary
• Maintain and secure assigned keys and access points
• Partner with local law enforcement when needed
• Espouse escorting team members to and from their vehicles
• Ensure all housekeeping closets and restricted areas remain locked and secure
• Additional Guest-Facing Responsibilities:
• Assist guests with luggage when needed
• Support valet operations in the absence of valet staff — including parking, securing, and documenting guest vehicles
• Deliver gracious, guest-focused service at all times
• Report maintenance concerns promptly
• Handle lost and found items according to policy
• Perform additional tasks as assigned based on business needs

What You’ll Do

• Communicate clearly, calmly, and confidently in stressful or evolving situations
• Know how to de-escalate conflict with professionalism and tact
• Be comfortable approaching and redirecting guests respectfully
• Have a valid driver’s license with a clean driving record
• Can drive stick shift and all vehicle types
• Are reliable, punctual, and committed to consistent attendance
• Have strong English communication skills
• Thrive in an energetic, fast-paced luxury hotel environment

Physical Requirements

• Ability to lift or transport at least 50 lbs
• Ability to push/pull up to 250 lbs
• Comfortable with extended periods of standing and moving
• Able to work in various weather conditions
• Willing to perform repetitive physical tasks
• Must wear closed-toe, non-skid shoes as required

Qualifications

• Communicate clearly, calmly, and confidently in stressful or evolving situations
• Know how to de-escalate conflict with professionalism and tact
• Be comfortable approaching and redirecting guests respectfully
• Have a valid driver’s license with a clean driving record
• Can drive stick shift and all vehicle types
• Are reliable, punctual, and committed to consistent attendance
• Have strong English communication skills
• Thrive in an energetic, fast-paced luxury hotel environment