Security Surveillance Officer

Essential Job Functions

• Maintains surveillance of non-gaming areas as assigned by the security director.
• Monitor and record all irregular activities, as requested.
• Report any illegal activities to the proper authorities.
• Maintains confidentiality and non-disclosure regulations at all times.
• Maintains all aspects of the surveillance room.
• Monitor the escorting and transfer of WRC assets.
• Write detailed reports describing accidents, injuries, criminal conduct, suspicious activity, and other business disruptions.
• Promote a clean, safe, and healthy work environment for employees and guests.
• Promptly reports all concerns to the supervisor.
• Ensure the operation of equipment, tools, and materials are handled safely and properly.
• Promote internal guest service standards through courteous and respectful behavior.
• Comply with regulatory laws, Employee Handbook, department policy and procedures, safety codes, etc.

Safety

Ensuring a safe experience by protecting the welfare of all.

Intregrity

Expecting personal accountability at every level.

Courtesy

Creating an exceptional customer service experience for everyone.

Team

Functioning together to create a cooperative and positive experience.

Show

Providing flawless experience –a clean and cared-for resort.

Minimum Qualifications

• Six months experience working as a law enforcement officer/deputy, security/loss prevention officer, or security officer; OR Completion of a certificate/post-high school degree program in computer science/closely related field from an accredited institution; OR Special training in surveillance systems/operations.
• Read and apply procedural manuals.
• High School Diploma or GED.
• Employment history that demonstrates dependability and longevity.
• Must have excellent knowledge of Microsoft applications.
• Will sit for long periods observing numerous monitors and operating a keyboard, answering phones and two-way radios.
• Effective communication skills - verbally provide instruction, respond to questions, and have exceptional interpersonal skills and abilities.
• Lift to 50 pounds. This would consist of records retention containers or surveillance components.

Preferred Qualifications

• Practical work experience as a law enforcement officer/deputy, security officer, or surveillance officer.
• Thorough knowledge of casino operations and/or loss prevention.