Security Supervisor - Overnight Shift

About the role

Help create remarkable guest experiences at Westgate Branson Woods Resort, a world-class property set on 145 wooded acres in the Ozark Mountains near Branson, Missouri. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll join a team committed to excellence and supporting your career growth across 60+ resorts.

Responsibilities

• Direct and coordinate the activities of Security Officers executing CFI, Inc. security programs under the Director of Security and/or General Manager.
• Ensure daily procedures and responsibilities for Security personnel are followed.
• Supervise security officers and conduct internal criminal and civil investigations; act as liaison to law enforcement and emergency services.
• Manage government-mandated safety and security programs (e.g., bloodborne pathogen and hazardous communications training).
• Interact with guests and provide outstanding customer service; understand and respond to flexible needs of all departments.
• Type incident reports, read and respond to emails, research safety standards, maintain security systems and electronic key control.
• Ensure subordinates perform duties in accordance with corporate policies and state law; supervise and conduct incident investigations using the computer.
• Respond to critical incidents, assume control of incident scenes including fire alarms, and oversee operation and maintenance of security systems, electronic lock security, and key control access systems.
• Write detailed and accurate reports for daily review meetings; understand incident reports, documenting crimes, internal investigations, and other required reports.
• Responsible for resort surveillance (vehicle/foot/video), including pools and storage lots; coordinate and supervise special event security.
• Perform duties of subordinate officers and Security & Safety Director as required.
• Attend and participate in operational, staff, safety committee, and risk management meetings; ensure Westgate Disaster Plans, Emergency Procedures, and Standard Operating Procedures are followed.

Requirements

• Must be over 21 years old.
• Must have a valid driver’s license with a clean driving record.
• Must be able to bend, stoop, squat, walk, and lift up to 50 lbs; able to stand and be mobile for many hours at a time.
• Must be able to listen attentively and work weekends and holidays.
• Preferred: Red Cross Certification, CPR, AED, and First Aid.

Core Values

• Integrity
• Passion
• Work Ethic

Pay

$20/hour – Overnight shift

Benefits

• Comprehensive health benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time
• Paid Holidays
• 401(k) with generous company match
• DailyPay – Access earned income instantly
• Family-focused benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness programs
• Flexible Spending Accounts (FSA)
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance
• Loyalty Program – Exclusive discounts on hotels, cruises, resorts, restaurants, entertainment, and more
• Low-cost gym membership
• David A. Siegel Legacy Scholarship – Up to $40,000 for dependents after 1 year of service
• Career growth and advancement opportunities
• Community involvement opportunities