Security Supervisor - Night

About the role

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. As a Security Supervisor – Night, you’ll oversee all overnight safety and security operations, ensuring the protection of guests, associates, and property while leading a team committed to creating a secure and welcoming environment.

Responsibilities

• Lead and support Loss Prevention Officers, ensuring schedules, patrols, and assignments are completed effectively.
• Monitor, document, and respond to suspicious activity, hazards, or policy violations.
• Conduct investigations of theft, property damage, accidents, or safety incidents, completing detailed reports.
• Enforce hotel safety procedures, including fire, emergency, and evacuation plans.
• Maintain key control, monitor access points, and ensure security systems are used properly.
• Train, coach, and cross-train team members on safety standards and emergency response.
• Collaborate with hotel leaders to resolve guest concerns, enforce policies, and promote a safe, harassment-free workplace.
• Supervise patrols of guest floors, public spaces, exterior grounds, and back-of-house areas.
• Oversee accident reporting, provide First Aid/CPR as needed, and follow up to prevent future incidents.
• Perform other duties as assigned to ensure security and guest satisfaction.

Requirements

• Strong leadership, decision-making, and problem-solving skills.
• Knowledge of CCTV operations and hotel safety protocols preferred.
• CPR and First Aid certification (or willingness to obtain upon hire).
• Familiarity with OSHA guidelines, safety standards, and loss prevention practices.
• Ability to communicate tactfully and effectively with guests, associates, and law enforcement.
• Strong organizational skills with the ability to prioritize and remain calm under pressure.
• Experience in security, hospitality, or related fields preferred.

Benefits

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences