Security Supervisor I Full Time Evenings
Northwestern Medicine · Palos Heights, IL · Yesterday
On-siteMarketingFull-time
About the Role
Under the direction of Security Services leadership, this position is responsible for supervising the daily operations of a specifically assigned Security Department duty shift at a particular site.
Responsibilities
- Communicates regularly with other shift leadership regarding security needs
- Disseminates pertinent information to assigned subordinate Security team members
- Assists in identifying opportunities and taking immediate action (if applicable) for improvement regarding safety and security issues on their shift
- Assists the Security Services leadership in performing general safety and security monitoring, providing recommendations to ensure compliance with NM policies as needed
- Provides operational oversight of campus specific Video Management and Access Control systems
- Maintains personal knowledge of/with industry standards/requirements and technology trends in healthcare safety and security
- Completes required operational shift records, reports and pass downs
- Collaborates with various support services teams to maintain a safe environment in NM facilities during their assigned shift
- Builds and maintains team cohesiveness on their shift
- Prioritizes the deployment and utilization of security resources to support the patient's first mission and provide a safe environment for staff
- Provides an effective leadership role in any investigations of fire, theft, criminal activity and accidents on NM property as needed
- Cultivates an environment of support and learning for new security team members by assisting with orientation, internal training, providing constructive feedback, IAHSS testing, and annual mandatory education and competencies
- Acts as a Security Services department reference for shift associates
- Adheres to, and assists, the Security Services leadership with the management of the department and system policies and procedures
- Performs other duties as assigned
Qualifications
- High-school diploma or GED
- Valid driver's license
- Successful completion of IAHSS Basic exam within 90 days of hire
- Successful completion of IAHSS Advanced exam within 120 days of hire
- Successful completion of IAHSS Supervisor exam within 180 days of hire
- Maintain IAHSS Basic, Advanced and Supervisor certifications
- Current Basic Life Support Certification through American Heart Association within 9 months of hire
- Successful completion of Northwestern Medicine Defensive Tactics in Healthcare within 180 days of hire
- Interpersonal and communication skills necessary to interact effectively with a variety of individuals including employees, medical staff, patients, visitors, law enforcement and other outside agencies
- Writing skills necessary to complete reports and paperwork that meets departmental standards
- Physical ability and knowledge of how to operate a motor vehicle
Preferred Experience
- Experience in healthcare security, police work, military service or other relevant service
- Undergraduate degree
- Experience in leading teams
- Valid Firearm Owner's Identification card (FOID)
Schedule
Full-time, 80 hours per pay period, evening shift, 3:50 p.m. to 12:20 p.m. with alternating weekends and holidays.
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