Security Supervisor Dual Rate

Essential Job Functions

Supervise Security Officers during assigned shifts, ensuring proper coverage and adherence to policies and procedures
Uphold Caesars Entertainment’s service standards and core values
Assign posts, monitor performance, and provide guidance and direction to security staff
Respond to and manage incidents including disturbances, medical emergencies, evacuations, and guest complaints
Prepare incident reports, shift logs, and other required documentation accurately and timely
Assist with training, coaching, and mentoring Security Officers

Security Officer (Dual Rate) Responsibilities

Patrol casino, hotel, and surrounding property to ensure safety and security
Provide visible security presence and exceptional guest service
Monitor access points and control entry when required
Observe, detect, and report suspicious activity
Respond to alarms, emergencies, and service calls
Assist guests and employees in a courteous and professional manner
Follow the Everyone Greets Everyone (EGE) policy

Physical, Mental & Environmental Demands

Must be able to work inside and continuously maneuver around office area and throughout the casino property
Ability to stand and walk for extended periods
Must be able to work flexible schedules, including nights, weekends, and holidays
Must be able to work a reasonable amount of overtime when required

Qualifications

• High school diploma or GED required
• Minimum 2 years of security experience, preferably in a casino, hospitality, or similar environment
• Prior lead or supervisory experience preferred
• Ability to work flexible schedules, including nights, weekends, and holidays
• Strong communication and conflict-resolution skills
• Ability to remain calm and make sound decisions in high-stress situations
• Must be at least 21 years of age
• Must have strong organizational, analytical and communication skills, both verbal and written
• Must meet all state, tribal, and gaming regulatory requirements
• CPR/First Aid certification preferred or ability to obtain upon hire