Security Supervisor - Concierge

GardaWorld Security Services is seeking a Concierge Security Officer in Albuquerque, New Mexico. What matters most in this role is your ability to build meaningful connections and engage with others to reassure and inspire confidence.

About the role

As a Concierge Security Officer, you will focus on customer service while working in environments such as office towers, hotels, and shopping centers across all shifts.

Schedule

Set schedule: Monday – Friday, 9:00 AM – 5:00 PM (40 hours per week, full-time).

Pay

Competitive hourly wage of $24. DailyPay is available for GardaWorld employees.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO) policy and paid holidays
• Disability coverage and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities

• Customer service duties: welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Requirements

• Military or Law Enforcement experience (preferred)
• Level 1 guard card
• Authorized to work in the U.S.
• High School Diploma or GED
• Ability to pass an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone and computer skills

Employment is contingent on the successful completion of a background check and drug screening after an offer is extended. GardaWorld is a global leader in sophisticated and tailored security solutions, with 26% of corporate employees starting as frontline workers.