Security Supervisor

Job Description

As the Safety & Security Supervisor, you will:

• Ensure daily procedures and responsibilities for Security personnel are followed.
• Supervise security officers.
• Direct and/or conduct internal criminal and civil investigations and act as a liaison to Law Enforcement and Emergency Services Personnel.
• Manage government mandated safety and security programs, (such as blood borne pathogen and hazardous communications training).
• Must be able to interact and assist guests.
• Provide outstanding customer service to guest and resort visitors.
• Understand and be responsive to the flexible needs of all Departments.
• Interact with the various departments to resolve issues.
• Must be able to perform the following functions on the computer: type incident reports, effectively read and respond to email from other departments and guests, research safety standards and procedures, maintain security systems, maintain electronic key control.
• Ensure subordinates perform their duties in accordance with corporate policies and state law regulating the activities of the security officers.
• Supervise and or conduct incident investigations as required by policy using the computer.
• Respond to critical incidents and assume control of incident scene including fire alarms.
• Oversee operation and maintenance of security systems, electronic lock security and key control access systems using the computer.
• Write detailed and accurate reports in a timely fashion for daily review meetings using the computer.
• Understand incident reports, documenting crimes, internal investigations and any other report as required.
• Responsible for resort surveillance (vehicle/foot/video), including pools and storage lots.
• Clock in and out for shifts.
• Coordinate and supervise special event security.
• Perform the duties of subordinate officers as required.
• Perform the duties of Security and Safety Director as required.
• Attend and participate in operational, staff, safety committee, and risk management meetings as directed.
• Ensure Westgate Disaster Plans, Emergency procedures and Standard Operating Procedures are followed.

Qualifications

• Punctual and reliable.
• Ability to use a computer.
• Security experience preferred.

Requirements

• Must be over 21 years old.
• Must have a valid driver's license with clean driving record.
• Must be able to bend, stoop, squat, walk and lift up to 50lbs.
• Must be able to listen to the tasks at hand.
• Must be able to stand and be mobile for many hours at a time.
• Must be able to work weekends and holidays.

Preferred Qualifications

• Red Cross Certification, CPR, AED, First aid.

Company Information

Westgate Branson Woods Resort is located in the heart of the Ozark Mountains, close to Branson, Missouri, known as "The Live Entertainment Capital of the World." Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, is a full-service resort hotel offering a range of amenities and services. Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.