Security Supervisor

About the role

The Security Supervisor is a non-sworn, unarmed position responsible for overseeing the daily operations of a security function. The position involves managing security staff, ensuring compliance with established expectations, and coordinating security for various events and operations.

Responsibilities

• Supervise security staff; provide direction, train, evaluate, and counsel.
• Ensure all security personnel are trained and carry out their duties in accordance with established expectations.
• Recruit, hire, and train security employees.
• Establish performance objectives and conduct performance evaluations.
• Provide regular, direct feedback to personnel to ensure they meet performance expectations.
• Assign personnel depending on operational needs.
• Cook up and guide departments regarding security regulations and procedures; provide recommendations for improvement.
• Plan, coordinate, and evaluate special event security; develop and administer special events departmental budget.
• Track incident reporting, generate associated reports.
• Conduct risk and event-based physical security surveys.
• Utilize electronic security systems and security cameras, including sending alert messages and activating a university lockdown.
• Initiate investigations and develop loss reduction procedures.
• Investigate incident reports, observation reports, and daily security assignments; ensure proper procedures are followed by all officers on site.
• May oversee security equipment issuance and maintenance.
• Support and contribute to unit and department objectives; perform the duties of a security officer, when needed.

Qualifications

• Minimum Requirements: Associate’s degree and three years of relevant security experience, or combination of education and relevant experience. Bachelor’s degree preferred.
• Knowledge, Skills And Abilities: Ability to coordinate daily activities including work scheduling, quality assurance, program validation, monitoring of security activities, and supervision of personnel. Demonstrated strong oral and written communication skills, including the ability to interact with a diverse group of people using tact and discretion. Strong customer service orientation. Ability to handle multiple tasks and to use sound judgment and independence in determining priorities. Willingness and ability to hold others accountable for meeting performance as well as general conduct expectations. Attention to detail and accuracy. Demonstrated ability to remain calm and make sound decisions during critical incidents. Flexibility and calmness in managing a large work volume with minimal supervision under tight deadlines and sometimes in pressure situations, including last minute changes that may affect pre-set plans and direction(s). Ability to keep sensitive information strictly confidential at all times. Knowledge and understanding of department policies, procedures and General Orders; willingness to embody and promote the university’s and department’s ethics, values and operating principles. Demonstrated skills in basic computer applications (e.g., Word, Excel, Google Sheets, CriticalArc) and the ability to adapt to new technologies and processes. Upon request, retrieve and analyze queried information from databases. Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include interacting with individuals who have been placed under arrest, injured, or experiencing a crisis. Ability to use a police radio effectively. Desire to learn, model and promote the Department’s Core Values. Prior supervisory experience preferred but not required.

Skills

• Ability to coordinate daily activities including work scheduling, quality assurance, program validation, monitoring of security activities, and supervision of personnel.
• Demonstrated strong oral and written communication skills, including the ability to interact with a diverse group of people using tact and discretion.
• Strong customer service orientation.
• Ability to handle multiple tasks and to use sound judgment and independence in determining priorities.
• Willingness and ability to hold others accountable for meeting performance as well as general conduct expectations.
• Attention to detail and accuracy.
• Demonstrated ability to remain calm and make sound decisions during critical incidents.
• Flexibility and calmness in managing a large work volume with minimal supervision under tight deadlines and sometimes in pressure situations, including last minute changes that may affect pre-set plans and direction(s).
• Ability to keep sensitive information strictly confidential at all times.
• Knowledge and understanding of department policies, procedures and General Orders; willingness to embody and promote the university’s and department’s ethics, values and operating principles.
• Demonstrated skills in basic computer applications (e.g., Word, Excel, Google Sheets, CriticalArc) and the ability to adapt to new technologies and processes.
• Upon request, retrieve and analyze queried information from databases.
• Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include interacting with individuals who have been placed under arrest, injured, or experiencing a crisis.
• Ability to use a police radio effectively.
• Desire to learn, model and promote the Department’s Core Values.
• Prior supervisory experience preferred but not required.

Benefits

Stanford offers a comprehensive benefits package including medical, dental, and vision coverage; life and disability insurance; a retirement plan; and paid time off. Specific details about the benefits package can be discussed during the hiring process.

Pay

The expected pay range for this position is $100,000 to $132,810 per annum.

Schedule

Shift work (days, evenings, weekends, including Holidays) and outdoor work are required.