Security Supervisor

About the role

The ideal candidate will be able to provide impeccable customer service and peace of mind to our clients and their guests while upholding our core values: Integrity, Vigilance, & Helpfulness. By joining our security team, you can grow your career and help make the world a safer place.

Responsibilities

• Provides lead direction at assigned client site(s) on assigned shift(s); acts to ensure that post orders are followed, that established rounds are completed, and that adequate reports are filed;
• Notifies proper authorities and client in emergency situations;
• Counsels and disciplines personnel as appropriate;
• Affords assistance in the training of Security Guards and review of post orders;
• Affords assistance in the submission of payroll and personnel information to the company as designated;
• In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts;
• Presents, files and submits various reports as required;
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities;
• Mets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service;
• As assigned, in accordance with applicable company policies and procedures and in compliance with provincial and federal laws, carries out lead or supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.

Requirements

• 18 years of age or older;
• High School Diploma, GED, OR ability to complete the GED program within 6 months;
• Above average computer / technology skills needed;
• Impeccable customer service and team leadership skills needed;
• Must be able to remain calm and professional in stressful situations;
• Must have great attention to detail and remain vigilant throughout shift;
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation;
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation;
• Must have a reliable means of communication;
• Must have a reliable means of transportation (public or private);
• Must have the legal right to work in NV;
• Must have the ability to speak, read, and write English and French in the province of Quebec.

Qualifications

• H.S. diploma or G.E.D., and 1 year of security-related training or experience sufficient to meet the requirements of the assigned site, or an equivalent combination of education and experience, as determined by the company.

Skills

• Knowledge of security operations and procedures;
• Knowledge of supervisory practices and procedures;
• Ability to provide positive direction and motivate performance;
• Understanding of a variety of security and safety devices and controls;
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form;
• Ability to track and maintain schedule assignments;
• Ability to be an effective team member;
• Ability to maintain professional composure when dealing with unusual circumstances;
• Courteous telephone manner;
• Ability to adapt to various sites and changes in post procedures;
• Ability to adapt to changes in the external environment and organization;
• Ability to write routine correspondence, including logs and reports;
• Good organizational skills;
• Strong customer service and results orientation;
• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

Benefits

• Medical, Dental, Vision & 401K Options;
• Life, AD&D, & Disability Insurance;
• Virtual Medical Appointments With Telemedicine;
• Paid Time Off, FREE Uniforms, Paid Training;
• Employee Assistance Program;
• DailyPay Access Program;
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!