Security Supervisor

About the role

Pyramid Global Hospitality is seeking a Security Supervisor to join their team at the DoubleTree Hotel by Hilton Denver. The ideal candidate will be engaging, safety-focused, and customer-oriented, with a proven track record in leadership, customer service, and security.

Responsibilities

• Carry out safety policies and procedures of the property and Pyramid Global Hospitality, maintaining a professional and courteous atmosphere.
• Hire and train Security team to uphold the highest standards of safety.
• Reduce crime opportunities through preventive patrols and visible security presence.
• Promote and preserve peace on the premises to ensure a comfortable and non-threatening environment.
• Aid or seek assistance for individuals in danger or needing medical attention.
• Respond to emergencies as outlined in the Emergency Service Procedures.
• Affirm the security of guest and employee information in all forms of documentation.
• Complete daily activity and incident reports.
• Aid in the development and presentation of security-related programs.
• Review and edit written records produced by Security Officers.
• Assist with scheduling and payroll approval as needed.
• Aid in overnight coverage as needed, with a $1/hr differential for overnight shifts.

Requirements

• A high school diploma or equivalent.
• A valid drivers license in good standing.
• One year of leadership experience preferred.
• Prior hospitality experience preferred.
• Two years of customer service experience preferred.
• Two years of Security or Police experience, preferably in a hotel setting.
• A degree in a safety, security, or hospitality-related field preferred.
• Able to work a flexible schedule, including nights, weekends, and holidays.
• First Aid/CPR certification, preferred with instructor rating.
• High-quality written and oral communication skills.

Qualifications

• High school diploma or equivalent.
• Valid drivers license in good standing.
• One year of leadership experience.
• Prior hospitality experience.
• Two years of customer service experience.
• Two years of Security or Police experience, preferably in a hotel setting.
• A degree in a safety, security, or hospitality-related field.
• Able to work a flexible schedule, including nights, weekends, and holidays.
• First Aid/CPR certification, preferred with instructor rating.
• High-quality written and oral communication skills.

Skills

• Leadership skills.
• Customer service orientation.
• Safety awareness and enforcement.
• Emergency response and management.
• Communication and documentation skills.
• Teamwork and collaboration.

Benefits

• Comprehensive health insurance.
• Retirement plans.
• Paid time off.
• On-site wellness programs.
• Local discounts.
• Employee rates on hotel stays.
• Ongoing training and development opportunities.

Pay

$22 - $23 per hour.

Schedule

Flexible schedule to include nights, weekends, and holidays.