Security Supervisor

About the role

The Outlets at San Clemente is a premier outlet shopping center located on Avenida Vista Hermosa, adjacent to the I-5 freeway. We are seeking a Security Supervisor to join our team.

Responsibilities

• Report directly to the Security Manager and assist in the day-to-day supervision and coordination of security operations.
• Maintain a working knowledge of all current security operations, site-specific policies, and emergency procedures.
• Provide training, guidance, and performance feedback to security staff; ensure proper conduct and professionalism at all times.
• Conduct regular patrols and inspections of the property, including checking post orders and ensuring coverage at all assigned posts.
• Respond promptly to incidents and emergencies; provide leadership and decision-making in crisis situations.
• Act as a liaison between site management, employees, visitors, and external agencies when necessary.
• Maintain strong working relationships with store managers, tenants, and other stakeholders within the center.
• Prepare detailed incident reports and review reports submitted by officers to ensure accuracy and completeness.
• Ensure compliance with OSHA standards and company safety protocols.
• Collaborate with other departments and management teams to support security initiatives and operational needs.
• Display exceptional customer service and conflict resolution skills.
• Perform special assignments or additional duties as directed by the Security Manager or General Manager.

Requirements

• A high school diploma or equivalent is required.
• An associate or bachelor's degree in criminal justice or a related field is preferred.
• A minimum of 2–4 years of experience in security, with at least 1 year in a supervisory or leadership role is required.
• A strong understanding of security operations, risk management, and emergency response procedures is essential.
• CPR and First Aid certification is preferred.
• A valid Guard Card per state requirements is mandatory.

Qualifications

• Exceptional customer service and conflict resolution skills are required.

Skills

• Strong understanding of security operations, risk management, and emergency response procedures.
• Ability to maintain professional conduct and respond promptly to incidents and emergencies.
• Effective communication and interpersonal skills.
• Strong organizational and time management skills.

Benefits

Outlets at San Clemente offers a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

The salary range for this position is $X-$Y, depending on experience and qualifications.

Schedule

The Security Supervisor works a flexible schedule to meet the needs of the business, typically Monday through Friday, with some evening and weekend hours required.

Benefits

Outlets at San Clemente offers a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Equal Opportunity Employer

Outlets at San Clemente is an Equal Employment Opportunity employer committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.