Security Supervisor

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementPet InsuranceComplimentary meals in Team Member Café while workingTeam Member Hotel Rates, other discounts, perks and moreBenefits are subject to eligibility and may vary by position What We’re Looking For: We’re searching for a confident and proactive Security Supervisor who will lead with purpose and precision. In this role, you’ll be the driving force behind a safe, secure, and welcoming environment for guests and team members alike. Your leadership will set the tone for professionalism, vigilance, and exceptional service—ensuring every guest feels at ease and every team member feels supported. Who You Are: Dynamic Leader: You inspire confidence and foster collaboration, creating a culture of accountability and trustClear Communicator: You connect easily with guests and team members, ensuring clarity and calm in every interactionStrategic Problem Solver: You thrive under pressure, responding to challenges with sound judgment and effective solutionsDetail-Oriented Professional: You maintain high standards and ensure every aspect of security operations runs seamlesslyAdaptable Team Player: You embrace change and work effectively in a fast-paced, guest-focused environmentVeterans and military spouses are encouraged to apply What You’ll Do: Oversee daily security operations to ensure a safe and secure environment for guests and staffMonitor surveillance systems and conduct regular property inspectionsLead, train, and mentor security team members, fostering professionalism and accountabilityRespond promptly to security incidents, emergencies, and guest concerns with effective solutionsCollaborate with local law enforcement and emergency response teams as neededConduct thorough investigations of incidents and prepare detailed reports for managementImplement and enforce security protocols, policies, and procedures to protect guests and propertyCoordinate with other departments to ensure seamless communication regarding safety issuesProvide excellent customer service, addressing guest inquiries and concerns with professionalismOrganize and conduct security drills and training sessions to enhance team preparednessMaintain accurate records of security activities and incidents for compliance and accountabilityStay updated on current security trends and best practices to continually improve operationsAssist in developing a comprehensive risk management strategy for the resortRegular attendance in conformance with standardsMay be required to work varying schedules to reflect business needsRequired to attend all mandatory training sessions and meetingsPerform other duties as assigned Your Qualifications Include: Associate’s degree in Criminal Justice, Security Management, or a related fieldMinimum of 3 years of experience in security management or a related roleProven ability to lead and manage a team effectivelyStrong understanding of safety regulations and emergency response proceduresExcellent verbal and written communication skillsCertification in security management (e.g., Certified Protection Professional - CPP)Experience in hospitality or resort securityFamiliarity with surveillance systems and security technologyProficient in conflict resolution and crisis management techniquesPrevious experience collaborating with law enforcement agenciesMultilingual abilities to enhance communication with diverse guests Who You’ll Supervise: Security Officer Team