Security Supervisor

About the role

The Security Manager ensures the highest level of service to residents, guests, staff, and service providers. They must manage the Security staff, develop and implement safety, security, and emergency plans, and respond to emergencies.

Responsibilities

• Recommends and implements procedural changes
• Develops and implements safety, security, and emergency plans and programs
• Maintains a professional appearance and adheres to departmental grooming standards
• Practices professionalism in every situation with co-workers, residents, and management
• Maintains a safe and secure environment throughout the property
• Responds to emergency situations in a timely manner
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems
• Trains the condominium association staff in fire prevention, safety, and emergency procedures
• Manages the security budget to minimize expenses and aid in meeting/exceeding the association's financial goals
• Maintains all safety and equipment standards
• Remain current with all staff certifications and licenses
• Prepares a bi-weekly staff work schedule
• Investigate, analyze, and report on all incidents and accidents
• Coordinate activities and liaise with local and federal law enforcement agencies, fire companies, and insurance agencies
• Train the condominium association staff on radio etiquette and use, SOP’s
• Manage the security budget to minimize expenses and aid in meeting/exceeding the association's financial goals
• Monitor and control the maintenance and repair of safety related equipment to ensure constant emergency readiness

Qualifications

• High school diploma
• CLSS (Certified Lodging Security Supervisor) program completion with AHLA (American Hotel & Lodging Association)
• Valid “Security D License”
• College level courses in business or hospitality preferred
• Two years’ experience in managing Security department staff preferred: hiring, training, supervising staff
• Security management experience in high-quality, luxury-oriented hotel, resort, condominium, or club preferred
• Experience in managing at least 13 people
• Strong customer service, communication, and interpersonal skills required
• Effective written and verbal communication skills
• Multiple language fluency is desirable
• Ability to lift 50 – 100 lbs
• Ability to work in different environmental working conditions (e.g., heat, cold, wind, rain)
• Walk and climb stairs
• Handle, finger, grasp and feel objects and equipment
• Reach with hands and arms
• Communicate, receive, and exchange ideas and information by means of the spoken and written word
• Ability to navigate the property/building quickly and easily as required to meet the job functions

Skills

• Customer service
• Communication
• Interpersonal skills

Benefits

Full comprehensive benefits including medical, dental, vision, time off benefits, paid holidays, and a 401k with company match.

Pay

$22 - $23 Hourly

Schedule

Tuesdays-Saturdays 3pm to 11pm (OFF SUN/MON)