Security Staff - The National

PRIMARY RESPONSIBILITIES

• Monitor assigned area of venue on foot. Observe, report, and control ongoing activity keeping track of unusual occurrences.
• Absorb and control unruly, disruptive, intoxicated guests.
• Maintain entry and access points for the venue. Ensure all guests and employees have appropriate access to each specific area.
• Escort artists, VIPs, guests and employees to protect and prevent unwanted attention, disruption, incident or injury.
• Respond immediately to fire control center to locate, acknowledge and silence alarm. Check signal area, report and reset alarm. Enact fire safety/evacuations when necessary.
• Respond, observe and document all medical situations and request EMT/medical personnel. Assist with minor first aid situations. Coordinate transportation for friends and family of afflicted when necessary.
• Assist with all customer service needs before, during and after each show, including: directions, instructions, information, escorts and medical.
• Screens and confirm all employees, vendors, delivery personnel, guests and artists entering venue to ensure appropriate access. Review and verify documentation to ensure validity.
• Log all activity, movement and repairs in appropriate log ensuring all incidents are accurately documented.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency
• 1 – 2 years of related work experience
• Strong interpersonal, verbal and written communication skills.
• Expert organizational, leadership and time management skills.
• Ability to qualify and be issued a security officer license.
• Ability to obtain and maintain a Guard Card
• CPR and AED certification
• Knowledge of rules and regulations with good understanding of right and wrong
• Must be able to stand for long periods of time
• Must be able to work long hours including nights, weekends and some holidays
• Knowledge of music industry and live events preferred

PAY SCALE

$15.08 - $22.88/hour

BENEFITS

This position may be eligible for benefits (ACA qualification).

COMPANY INFORMATION

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!