Security Specialist (Retail)

About the role

The on-site Security Specialist ensures the safety and security of staff, patients, and property. This role involves monitoring security systems, de-escalating incidents, and maintaining a secure and comfortable environment.

Responsibilities

• Regularly interact with employees and patients to maintain a comfortable and safe environment.
• Check and verify all patient IDs prior to admitting them onto the dispensary floor.
• Monitor cash pick-ups.
• Provide exemplary customer service to all patients and fellow employees.
• Monitor security video cameras and security systems.
• Carry out regular patrols around and inside the property.
• Perform lockup and unlock duties where needed.
• Operate under the regulatory requirements set forth by the State.
• Assist in product delivery as needed.
• Provide operational retail support to leadership, including patient information audits, batch record data uploads, and other compliance-related tasks.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent.
• 1-2 years of previous security/protection experience required.
• High-level Nightclub, Bar, Jewelry Store, or Event Management Protection experience preferred.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
• Passionate about security and safety.
• Ability to use office equipment (computers and printers) and software such as Word, Excel, and email.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Physical and Mental Demands

• Frequently required to remain in a stationary position, move, and position oneself.
• Must occasionally move packages weighing up to 50 lb.
• Able to stand up to 90% of the time.
• Specific hearing abilities include hearing in the normal audio range with or without correction.
• Specific vision abilities include close observation and the ability to adjust focus.
• The mental and physical requirements described must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Working Environment

Work is performed in a retail environment. The noise level in the work environment is usually moderate.