Security Specialist

Maintain a professional and secure front-desk presence

Maintain a professional and secure front-desk presence, managing lobby activity, verifying visitors and vendors, administering visitor management systems, and enforcing established security protocols.

Monitor security systems

• Monitor security systems including surveillance, alarms, and access control for unusual or suspicious activity and escalate appropriately.
• Respond to alarm activity, including after-hours notifications, performing initial troubleshooting and coordinating response efforts.

Administer security systems

• Create and manage employee and vendor identification badges in accordance with security standards.
• Process security access requests and support device and credential distribution as required.
• Support employee deprovisioning requirements as required.

Career Coordination and Support

• Cook up and manage employee and vendor identification badges in accordance with security standards.
• Coordinate and track service requests, work orders, and equipment maintenance, including vendor scheduling and follow-through.
• Monitor, manage, and finalize security work orders to ensure timely and accurate completion.

System Audits and Reporting

• Prepare, maintain, and distribute security logs, reports, and documentation with accuracy and timeliness.
• Manage recurring reporting requirements (daily, monthly, quarterly) related to system activity, access, and compliance.

Surveillance and Incident Response

• Utilize surveillance systems to review and investigate alarm events and support incident response and follow-up.
• Provide intake and coordination support for emergency response activities, including assisting with evacuations and notifying appropriate personnel.

Additional Responsibilities

• Maintain awareness of personnel presence and activity within secured areas as appropriate to support safety and response efforts.
• Ensure knowledge of regular personnel whereabouts.
• Manage lost and found inventory in accordance with established procedures.
• Support other Security Specialist roles in other locations.
• Provide professional call handling and Security Helpline coverage, ensuring requests are documented, prioritized, and routed appropriately.
• Provide administrative support functions aligned with security operations as needed.