Security Site Supervisor - Unarmed

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. Work in a dynamic, welcoming, and collaborative workplace as part of a team that positively impacts the communities and customers we serve.

About the role

The Security Site Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer site. Act as a liaison between site supervisor, Account Manager/Field Operations Manager, and professional security officers.

Responsibilities

• Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.
• Prepare written reports and logs in neat, legible handwriting.
• Read and understand all operating procedures and instructions.
• Enforce contract standards and Allied Universal’s policies as outlined in handbooks and executive memos.
• Administer site safety programs, including outlining site-specific hazards for security officers and vehicle/driving safety as appropriate.
• Participate in unemployment hearings.
• Utilize scheduling and billing software to produce reports (e.g., Scheduling Activity, Training Detail) requiring interpretation and action for effective business management.
• Handle both common and crisis situations calmly and efficiently while displaying exceptional customer service and communication skills.

Requirements

• High school diploma or equivalent required.
• At least 21 years of age.
• Effective written and oral communication and interpersonal skills with the ability to deal with all levels of personnel and the general public professionally.
• Ability to use initiative and independent judgment within established guidelines.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• For driving positions: valid Driver’s License with at least one year of driving experience, clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle.
• Successfully complete a background investigation and post-offer/pre-employment drug/alcohol test; may be required to pass a Drivers Record check.
• Intermediate computer skills to utilize innovative, wireless technology at client-specific sites.
• Ability to work in various environments such as cold weather, rain/snow, or heat.
• Occasionally lift or carry up to 40 pounds.
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand or walk on various surfaces for long periods of time.