Security Site Supervisor - Unarmed

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

The Security Site Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer site. Acting as a liaison between site supervisor, Account Manager/Field Operations Manager, and professional security officers, you will supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.

Responsibilities

• Supervise and coordinate security staff on assigned shift
• Act as liaison between site supervisor, Account Manager/Field Operations Manager, and security officers
• Provide coaching, recognition, and discipline within approved empowerment range
• Enforce contract standards and Allied Universal’s policies
• Administer site safety programs, including vehicle/driving safety as appropriate
• Handle common and crisis situations calmly and efficiently
• Display exceptional customer service and communication skills
• Prepare written reports and logs in neat, legible handwriting
• Participate in unemployment hearings
• Utilize scheduling and billing software to produce and interpret reports (e.g., Scheduling Activity, Training Detail reports)
• Work in various environments such as cold weather, rain/snow, or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Requirements

• High school diploma or equivalent required
• At least 21 years of age
• Effective written and oral communication and interpersonal skills
• Ability to use initiative and independent judgment within established guidelines
• Frequent preparation of written reports and logs in neat, legible handwriting
• Ability to read and understand all operating procedures and instructions
• Licensing requirements as subject to state and/or local laws and regulations (may be required prior to employment)
• For driving positions: valid Driver’s License with at least one year of driving experience, clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle
• Successful completion of a background investigation and post-offer/pre-employment drug/alcohol test (may be required to pass a Drivers Record check)
• Intermediate computer skills to utilize innovative, wireless technology at client-specific sites

Skills

• Exceptional customer service and communication
• Ability to handle crisis situations calmly and efficiently
• Proficiency in scheduling and billing software
• Physical ability to work in various environments, lift up to 40 pounds, climb stairs/ramps/ladders, and stand/walk for long periods

Pay

$31.30 per hour