Security Site Supervisor - Schaumburg, IL

Responsibilities

• Help supervise operations of an assigned Client site on assigned shift.
• Report directly to Marksman / Titan Management.
• Manage a team of 10 security officers/supervisors, including participating in scheduling, payroll, training, coaching, development and support.
• Ensure the Client Site is provided with high quality security services to protect people and property.
• Handle all escalated security issues or emergency situations appropriately.
• Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
• Provide the basis of a great work environment by treating staff with respect.
• Aid in the Coordination and/or conduct site-specific “on the job training”, client-specific training and annual refresher training for staff by adhering to Titan’s training standards.
• Reconcile logs, shift responsibilities and patrols; review incident reports prior to submitting to Site Supervisor and/or Director and coordinate preliminary investigations.
• Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
• Train and qualify to work assigned post. Understands the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
• Maintain access control procedures set by building management.
• Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
• Identify all tenants and/or visitors upon arrival.
• Ensure visitors and vendors are properly signed in prior to accessing the building.
• Observe departing personnel to guard against theft of tenant or building property.
• Monitor security cameras that are within the facility.
• Respond to incidents including property emergencies.
• Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.
• Able to stand/sit/walk for extended periods of time.
• Able to lift, push, and/or pull at least 50 lbs.
• Able to accommodate foot patrols on the interior & exterior of the assigned facility.
• Able to perform assigned duties regardless of inclement weather.

Qualifications

• High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience.
• Must be at least 18 years of age.
• Valid Security License if required by state, driver’s license as applicable.
• Must pass pre-employment drug screen and criminal background check.
• Maintain a working telephone number through which we can contact you.