Security Site Supervisor - Armed

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. Work in a dynamic, welcoming, and collaborative workplace as part of a team that positively impacts the communities and customers we serve.

About the role

The Armed Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer, acting as a liaison between customers, Operation Managers, and security officers. They will supervise site staff and provide coaching, recognition, and discipline within approved empowerment range.

Responsibilities

• Handle crisis situations at the client site calmly and efficiently.
• Utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.
• Communicate staffing needs to the Operation Manager, which may include using the Requisition process, assisting in identifying and interviewing quality candidates.
• Ensure officers receive appropriate training, developing them in both technical and professional skills, including performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.).
• Address employee grievances with help from appropriate branch or region HR support employees.

Requirements

• Be at least 21 years of age with a high school diploma or equivalent.
• Possess effective written and oral communication and interpersonal skills to deal with all levels of personnel and the general public professionally.
• Meet licensing requirements as subject to state and/or local laws and regulations, which may be required prior to employment.
• Successfully complete a background investigation and drug screen in accordance with all federal, state, and local laws as a condition of employment.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative, wireless technology at client-specific sites.
• Capable of working in various environments such as cold weather, rain/snow, or heat.
• Able to occasionally lift or carry up to 40 pounds.
• Able to climb stairs, ramps, or ladders occasionally during shift.
• Able to stand or walk on various surfaces for long periods of time.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) plan.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law.