Jobs · Management · Illinois

Security Shift Supervisor - Overnights

Secureone Security Services Inc · Matteson, IL · 1 mo ago
ManagementFull-time

About the role

Secureone Security Services is seeking to hire a Shift Supervisor (SS). The Shift Supervisor is responsible for supervising the security operations of their assigned site, inspection of officers who work at the site, and training/operational support of the branch.

Responsibilities

  • Provide leadership to direct the Shift/Account assigned Officers and assist with areas of responsibility as needed
  • Provide Site Support for all areas of the sites and conduct inspections of assigned personnel
  • Effectively manage, motivate, coach and formally evaluate the performance of all assigned staff and officers
  • Assist with the development and implementation of measurement and evaluation tools for efficiency, accuracy, timeliness, and costs/benefits of each area of responsibility
  • Make recommendations for the creation, modification, and updating of policies, procedures, standards, and guidelines as they relate to your assigned Site/Account
  • Assist with the development and implementation of controls for accurate and timely patrol and alarm response activities
  • Respond to incidents at the Site proactively and in response to requests for assistance from any Secureone Security Manager, Supervisor, Assigned Agent/Officer and Client; coordinate the proper response and internal notifications as appropriate
  • Continually review all aspects of the Site/Account for potential improvement and profitability
  • Ability to effectively communicate within all levels of the organization and client operations
  • Communicate clearly and effectively with office management to resolve any potential issues, concerns or threats at assigned site/account
  • Demonstrate excellent conceptual and critical thinking skills; present ideas in a clear and compelling manner with strict attention to detail
  • Show emotional intelligence with excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients
  • Maintain strong personal presence, credibility and high integrity
  • Ability to perform other duties as assigned

Requirements

  • High school diploma or equivalent required
  • Be at least 21 years of age
  • Ability to attend supervisory/managerial scheduled meetings on a monthly and quarterly basis
  • Valid Driver’s License
  • Must possess a valid security license as required in the state for which you are applying
  • Minimum 2–3 years of progressive security experience
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
  • As a condition of continued employment, employee must maintain current active status of all required licenses at all times and must carry the license at all times while on duty
  • Must display exceptional customer service and communication skills

Preferred Qualifications

  • 3+ years of security experience
  • 2–3+ years of supervisory/managerial experience

Benefits

  • 401K with 3% Company Match
  • Daily pay program
  • Attendance Bonus
  • Employee Referral Bonus
  • Sales lead Bonus
  • Supervisor of the Month (with Bonus)
  • Certificate of Commendation (with Bonus)
  • Meritorious Achievement Recognition (with Bonus)
  • Distinguished Service Awards (with Bonus)
  • Supervisor of the Year Program (with Bonus)
  • Paid Sick Time
  • Vacation Pay
  • Medical Benefits after 90 days
  • No Charge for Guard Card Classes; discounted rate for advanced courses
  • Paid Training at your Pay rate

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