Security Shift Supervisor - Overnights
Secureone Security Services Inc · Matteson, IL · 1 mo ago
ManagementFull-time
About the role
Secureone Security Services is seeking to hire a Shift Supervisor (SS). The Shift Supervisor is responsible for supervising the security operations of their assigned site, inspection of officers who work at the site, and training/operational support of the branch.
Responsibilities
- Provide leadership to direct the Shift/Account assigned Officers and assist with areas of responsibility as needed
- Provide Site Support for all areas of the sites and conduct inspections of assigned personnel
- Effectively manage, motivate, coach and formally evaluate the performance of all assigned staff and officers
- Assist with the development and implementation of measurement and evaluation tools for efficiency, accuracy, timeliness, and costs/benefits of each area of responsibility
- Make recommendations for the creation, modification, and updating of policies, procedures, standards, and guidelines as they relate to your assigned Site/Account
- Assist with the development and implementation of controls for accurate and timely patrol and alarm response activities
- Respond to incidents at the Site proactively and in response to requests for assistance from any Secureone Security Manager, Supervisor, Assigned Agent/Officer and Client; coordinate the proper response and internal notifications as appropriate
- Continually review all aspects of the Site/Account for potential improvement and profitability
- Ability to effectively communicate within all levels of the organization and client operations
- Communicate clearly and effectively with office management to resolve any potential issues, concerns or threats at assigned site/account
- Demonstrate excellent conceptual and critical thinking skills; present ideas in a clear and compelling manner with strict attention to detail
- Show emotional intelligence with excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients
- Maintain strong personal presence, credibility and high integrity
- Ability to perform other duties as assigned
Requirements
- High school diploma or equivalent required
- Be at least 21 years of age
- Ability to attend supervisory/managerial scheduled meetings on a monthly and quarterly basis
- Valid Driver’s License
- Must possess a valid security license as required in the state for which you are applying
- Minimum 2–3 years of progressive security experience
- As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
- As a condition of continued employment, employee must maintain current active status of all required licenses at all times and must carry the license at all times while on duty
- Must display exceptional customer service and communication skills
Preferred Qualifications
- 3+ years of security experience
- 2–3+ years of supervisory/managerial experience
Benefits
- 401K with 3% Company Match
- Daily pay program
- Attendance Bonus
- Employee Referral Bonus
- Sales lead Bonus
- Supervisor of the Month (with Bonus)
- Certificate of Commendation (with Bonus)
- Meritorious Achievement Recognition (with Bonus)
- Distinguished Service Awards (with Bonus)
- Supervisor of the Year Program (with Bonus)
- Paid Sick Time
- Vacation Pay
- Medical Benefits after 90 days
- No Charge for Guard Card Classes; discounted rate for advanced courses
- Paid Training at your Pay rate