Security Shift Supervisor - Overnight Medical Buildings

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

The Shift Supervisor will be responsible for the security of a high-profile client’s healthcare facility, property, and surrounding campus for a designated shift. This role involves performing general security duties, enforcing policies and regulations, and deterring criminal activity and misconduct. Due to the safety-sensitive nature of this role, qualified candidates must be able to submit to drug screening to the extent permissible by law. This assignment is in a healthcare facility, so a tuberculosis (TB) test and certain vaccinations may be required.

Responsibilities

• Assist hospital staff with de-escalation of situations involving patients; restrain combative individuals as necessary (within company and customer guidelines).
• Transport deceased patients to the morgue, as needed.
• Assist in escorting patients from helicopter pad (high elevation) to the emergency room.
• Oversee all aspects of the security function on-site, including staffing, scheduling, and on-site training of Allied Universal personnel.
• Ensure contract-required training and screening elements for security personnel are met.
• Maintain overtime to a minimal or preset requirement designated by Allied Universal.
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance.
• Perform operations and related functions, such as payroll, incident report review, and preparation of security surveys and post orders.
• Make recommendations for positive and negative personnel actions for those under direct supervision.
• Respond to client requests and make emergency notifications as necessary pursuant to site Post Orders.
• Provide direction and instruction to subordinates regarding their duties.
• Make disciplinary action and commendation decisions pertaining to security personnel.
• Make productivity and cost-reduction recommendations to management.
• Recommend physical security surveys and post orders.

Requirements

• 1 year of security experience.
• Prior supervisory experience.
• Valid driver’s license for at least 1 year.
• Ability to pass a background check, including a driver’s record review.
• Proficiency in using computers and tablets.
• Exceptional customer service and communication skills.
• Ability to multi-task and prioritize under pressure.
• Comfortable performing foot patrol routes requiring standing and walking for long periods.

Qualifications

• High school diploma or equivalent.
• Ability to pass any state-required training or licensing qualifications.
• Ability to pass a state licensing test if driving a company-owned or client-provided vehicle.
• One or more of the following:
  • Service in the active-duty military, military reserves, or National Guard.
  • Service in Auxiliary Police or Police Cadets.
  • Minimum of one year of verifiable and successful supervisory experience.
  • Associate’s degree or higher in any discipline.
• At least 18 years of age (21 if armed, as required by state).
• Ability to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Effective oral and written communication skills.
• Problem-solving and active listening skills.
• Ability to assess and evaluate situations effectively, identifying critical issues quickly and accurately.
• Ability to compile, sort, and interpret data.
• Research, investigate, and compile information.
• Mediate conflict with tact and diplomacy.
• Write informatively, clearly, and accurately.
• Teamwork and attention to detail.

Preferred Qualifications

• CPR certification.
• Active PILB guard card.

Benefits

• Health insurance and 401k plans for full-time positions.
• Schedules that fit with your personal life goals.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and more.

Pay

$19.05 hourly.

Schedule

40-hour overnight schedule.