Security Shift Supervisor - Hospital

Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Field Security Shift Supervisor. The Field Security Shift Supervisor provides leadership and operational oversight of security services within a healthcare facility for a high profile customer. This role ensures the professional delivery of Patient-Centered, trauma-informed Security Services by Supervising Officers, coordinating training, supporting Clinical Teams, and maintaining compliance with Hospital Policies, Joint Commission standards, EMTALA, CMS requirements, and Site-Specific procedures. The Supervisor serves as a key liaison between Hospital Leadership, the Security Account Manager, and frontline Officers-promoting safety, service excellence, and a culture of compassion. Hiring Shift Supervisor for Hospital in Bowling Green, KY! Begin your career in a leadership role for one of the most well-known hospital groups. Pay Rate: $24.00/hour Requirements Must have minimum 3 years security experienceMust have minimum 1 year supervisor experienceMust possess strong leadership, communication, and incident management skillsAbility to work flexible schedules (including nights, weekends, and holidays)Must have a valid security licenseMust be comfortable restraining combative patients, morgue duty, and receiving hospital vaccines (MMR, Varicella, Tdap) Responsibilities Oversee the staffing, scheduling, and on-site training for security officers assigned to his/her shiftConduct shift roll-call and regular Site visits; document Officer knowledge and performance, addressing concerns as neededEnsure Officers maintain a professional appearance, including proper hygiene and uniform complianceVerify that Post Order manuals and other training materials are updated and readily accessibleProvide on-the-job training to new Security Officers as needed, reviewing responsibilities, emergency protocols, and Client-specific requirementsHandle and report on any shift call-offs from Security Officers; assist in finding post coverage, being mindful of reducing overtime as much as possibleStand post in the event of a call-off or emergency situations; this also includes being held over past regular shift due to call offs or emergency situationsInitiate investigations and gather information related to incidents that occur (including use of force incidents)Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)Make recommendations for positive and negative personnel actions for those under his/her direct supervision. Respond to Client requestsDistribute equipment, company updates, policy changes, and required documents to Officers and assist in retrieving signed documents for the branch officeMake emergency notifications as necessary pursuant to site Post OrdersProvide direction and instruction to subordinates regarding the performance of their dutiesMake productivity and cost reduction recommendations to managementMake recommendations for updates to Physical Security surveys and post ordersMake recommendations concerning disciplinary action/commendation decisions pertaining to security personnel Complete daily activity reports, vehicle maintenance reports, and supervisor pass downs as needed Qualifications (must Have) Must possess a high school diploma or equivalentMust be able to pass any State-required training or other qualifications for licensingMust be able to pass a state licensing test if you will be driving a company-owned or client-provided vehiclePost offer, must be able to successfully complete company-provided training related to less lethal methodologies such as handcuffs, baton, OC "pepper" Spray, and/or TaserMust possess one or more of the following:Service in the active-duty military, military reserves, or National GuardService in Auxiliary Police or Police CadetsMinimum of one year verifiable and successful security experienceAssociate's degree or higher in any disciplineBe at least 18 years of age, or higher if required by the state (21 years, if armed)Excellent oral and written communication skills ability to communicate effectively with patients, visitors, and clinical staffAbility to operate radios, telephones, and security monitoring equipmentStrong problem-solving, situational assessment, and decision-making skillsAbility to mediate conflict with tact and diplomacyAbility to compile, interpret, and document information accuratelyCommitment to patient-centered service and trauma-informed care Preferred Qualifications (nice To Have) Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat ZoneCollege degree in law enforcement or criminal justice related studiesService in any military branchPrior military or civilian law enforcement experience Benefits Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsSeven holidays annually paid at time and a half, if worked40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1665904