Security Shift Supervisor Full-Time Swings $45,000-$74,250

For current employees of Mille Lacs Corporate Venture and its subsidiaries, internal career opportunities are available via Workday.

About the role

As the Security Shift Supervisor for Grand Casinos, you will ensure the effective functioning of the Security Department on assigned shifts, oversee the safety of Guests and staff, and maintain the security of the facility.

Responsibilities

• Assist in the supervision of Security Officers on assigned shift.
• Maintain adequate staffing levels by interviewing, selecting, training, scheduling, evaluating, promoting and disciplining Associates, as needed.
• Patrol the property on assigned shift, identifying potential security and/or safety hazards, and reporting the same to the appropriate individual, to ensure the safety and protection of Guests, Associates and the entire facility.
• Act as a back-up to Security Officers on assigned shift and assume their duties when necessary.
• Prepare and request reports on incidents involving Guests, Associates and/or the facility, as needed.
• Maintain working knowledge of Grand Casino’s facilities, as well as special events on property, in order to advise Guests and fellow Associates of the same, whenever possible.
• Guard all transfers of monies and chips on the casino floor, as well as the physical transportation of hopper fills, chip fills and credits.
• Interact with Guests and Associates in a positive, professional manner.
• Ensure a maximum level of Guest Service and satisfaction throughout the property is achieved and maintained.
• Accountable for the accuracy and thoroughness of departmental records and reports.
• Regularly attend departmental meetings and participate in training opportunities to enhance skills and knowledge.
• Understand Crisis Management Plan and infectious disease procedures.
• Perform other departmental duties assigned to contribute to the overall success and efficiency of the team.

Requirements

• High school diploma or General Education Degree (GED) required; some college or related training highly preferred.
• Two (2) years of experience in security, law enforcement, loss prevention, or risk management, including time overseeing others’ work or projects — assigning tasks, training staff, monitoring performance or outcomes to goals, and holding some responsibility for the team’s or department’s results; or an equivalent combination of demonstrated leadership experience through employment, community involvement, tribal organizations, military service, volunteer activities, training responsibilities, or other comparable experiences.
• Two (2) years gaming experience preferred; one (1) year investigation experience preferred.
• Must be able to secure a license from Gaming Regulatory Authority (GRA).
• Responsible for following all relevant Detailed Gaming Regulations (DGR’s).
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Skills

• Excellent communication skills and ability to effectively communicate in one-on-one and small group situations, and to moderate-sized gatherings of Associates and/or executives.
• Ability to comprehend instructions furnished in oral, written or diagram form.
• Ability to listen and ask questions.
• Ability to read, analyze, and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, percentages and decimals.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Strong analytical and mathematical skills; ability to handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate demands.

Physical Requirements and Work Environment

• Must be able to stand, walk, sit, and handle tools, objects, or controls; occasionally lift and/or move up to 100 pounds.
• Exposed to various environmental conditions including moderate to loud noise levels and second-hand smoke.

Benefits

• A variety of competitively priced health benefits and supplemental insurances.
• Parental leave.
• 401k.
• Tuition reimbursement.
• Birthday and anniversary gifts.

We foster an inclusive workplace where individual differences are valued, and we strive to lead through our seven values: Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty. Our foundation of Servant Leadership empowers decision-making and engagement across all levels of the organization. We prioritize Associate development and provide a space for individuals to bring their whole selves to work, imparting a sense of purpose.